Fox Glacier Jade Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was very clean, on suite bathroom was good,wifi was terrible didn't work from room. Had to walk to reception to get wifi.

The lone staff person I met was friendly and polite. This is mostly a hiker hostel. Our room with the twin beds was totally appropriate (and what was expected for the affordable price). This is not a lux hotel and doesn't sell itself that way. Full bathroom, functional and clean plumbing, a common area kitchen with most of what one needs to prep a meal (bring your own paper towels, maybe plates/glasses and understand this is shared low-cost housing). That said, the facility is in dire need of exterior maintenance. Not sure how they could afford all that needs to be done with the vacancies we saw on our visit, but the grounds and building exterior could use hundreds of hours and maybe thousands of dollars to really dress it up. It has so much potential - if the area through-traffic would support it. There's a restaurant attached to the building, but it is closed. The cafe on the same property wasn't open when we stayed - didn't look to be operational. There is a gas station right across the way, several competing (no vacancy) hotels and hostels, a dairy-type convenience store and two cafes (breakfast and a really crowded and understaffed lunch/dinner/bar) just a block away. Seriously, if you are looking for a place to park your tired legs after hitting the nearby glaciers and hiking trails, or a heli ride/tour, and you aren't seeking fancy, the rooms are totally adequate to sleep. Just don't expect chocolates on your pillow.

Room seems slightly unclean

The whole complex. Completely neglected , the whole complex stank Mildew mould yuk , Decoe appalling . Room was dirty , layers of dust every where , cobwebs on lights , missing sheets kitchen lacking

Terrible room smells like mildew and damp, kitchen smells and was the worst I’ve ever been in. Overall this would have to be the most overpriced room I’ve ever been in. No milk for the tea or coffee and no top sheets.

Clean, hot shower, soap, shampoo, conditioner, towels, AC, wifi didn’t work, had to reprogram the dishtv. Honestly doesn’t deserve it’s 3/10 rating. More like 6-7/10. 5 stars to give it a bump. This place gets the job done.

There was a toilet leak - although we were refunded half the cost - walking on wet floor in the cubicle wasn’t ideal The whole place was shabby, painting not done in a long while, rundown and health and safety issue with the chicken wire on the stairs which was broken and in need of urgent attention Tge fridge in our room froze all our goods in the night . No milk provided with the tea and the pillow were rough and ready - for $250 it was a poor show but the reduction because of toilet leak was welcome

We left within the first ten minutes of arriving. There is no form of heating in the rooms and it was just an all round outdated place that needs a lot of attention.

While the exterior appearance was quaint the rooms were small, outdated, and the shower wouldn’t drain

Very old and tired. No cutlery or cups But a kettle.