Emeraude Classic Cruises

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The front desk is open daily from noon - 11:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:45 AM and 8 AM, at USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property