Exe Sevilla Macarena

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Wonderful place and would recommend

Nice hotel with large clean rooms located conveniently near central Seville.

Mostly the bathroom structural issues in room 441: Shower spray water leaking out to the outside floor due to the poor sealing of the glass door at its bottom. Toilet seat laid out structurely too close to the side of the sink making you sit on it at an uncomfortable angle. Towel rack on the bath tub end is way up/too high to be easily reached, or hanged back on. The bath tub end/entering side is inherently designed curved by its manufacturer making it dangerously slippery/going downhill, especially for seniors, when the right foot is placed first inside the tub to enter (the half width glass shower door blocks you on the left/shower head side from entering). There is no grab bar at your standing level to keep your balance when entering. You must shut the door fully when inside the bathroom, otherwise it slowly moves to the middle of the space at 45 degrees angle just behind you to bug you when you are using the sink. Lack of an additional small towel to wipe off the sprayed water on the sink flat surface after using it, or leave it at that, looking unclean/untidy.

The staff was excellent and very helpful, especially Jack and Jacin. The lobby was nice. Showers are dangerous!

Although the hotel is aging a little bit, I still liked my experience and overall condition of the room and the amenities. The breakfast was also very good, with lots of local food options and international ones. I loved the central courtyard layout and atmosphere. During check-in, the service was really good, although they were a little bit understaffed in the evenings, especially because of the festivities going on. I consider this a very good option if you’re staying in Seville.

Great location

Checked out early

Rooms are small if you are unlucky enough to get an interior facing one. Light is limited. Walls are paper thin so can hear other rooms tv, bathroom, conversations. Lifts are noisy so bring earplugs. No English language channels on tvs. Rooftop bar and viewpoint area is closed for renovations. Basic hotel worthy of 1-2 star in my view

Parking needs to be prebooked but the hotel listing on Expedia doesn't tell you. So you have to find public parking which is difficult in Seville

Overall the hotel could use improvement when it comes to cleanliness and some of the staff attitude. Our bed sheets were ripped, the bathroom was somehow dirty, we were provided with a twin room, although from the photo looks presented we booked a double bed with view, but we were placed on the first floor viewing the street garbage large bins. The improvement suggested over the staff has more referance for me when it comes to the lady that checked us in, who was not friendly and made us feel like she was making a great effort in receiving us.