Facilities & services
Non-smoking throughoutShopElevatorAccessibilityStreet parkingMultilingual staffShopping mallWhere to?
Check-in/out dates
Select your dates
Guests and rooms
2 adults, 1 room
Find more hotels in Lucerne
Hotel Schlüssel 
Franziskanerplatz 12See mapCZK 4,119.91per night
This is the cheapest price in 30 days, based on the rates on 1 Nov
Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Restaurant
Free WiFi
24-hour front desk
Luggage storage
Exploring the area
Lucerne Train Station, 700m, About 11 mins from hotel by foot
Franziskanerpl. Brunen, 100m, About 1 mins from hotel by footFranziskanerkirche, 100m, About 1 mins from hotel by foot11
Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom
1 double bed or bigger
20.0 m²
15
Family Room, 2 Queen Beds, Non Smoking, Private Bathroom
Bed type arranged at check-in
30.0 m²
City view
16
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom
1 double bed or bigger
30.0 m²
City view
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Reviews
Read all reviews
4.5/5.0
Fantastic
263 reviewsLocation
0.0
Services offered
4.5
Cleanliness
4.6
Atmosphere & facilities
4.2
All
4.5+
3.0+
Reviewed: 20 Jul 2026
3.0/5.0
GoodSolo stay
Bedding was very much comfortable
Location is very good
Reviewed: 19 Jul 2026
5.0/5.0
FantasticStayed with family
The hotel location is one of my highlights I can walk at dawn and it is in the heart of the city. The staff is awesome very kind very hospitable, our bed is like so soft so relaxing. Really an experience I was looking for with my husband.
Reviewed: 17 Jul 2026
5.0/5.0
FantasticStayed with family
.
Reviewed: 14 Jul 2026
4.0/5.0
GreatStayed with partner
We met a staff person as we entered the hotel. Very odd that there was no front desk. Self service check-in was a bit odd. The room was spacious, clean, but utilitarian and devoid of any kind of charm. Bare bones.
Good location in town, and we were facing the courtyard of the large church next door. (which we toured during a bout of bad weather). Food in the restaurant was uninspired and nothing special.
A good value if you just need a place to sleep, and not spend much time there.
Jeff Kline
Boston, MA USA
Reviewed: 8 Jul 2026
5.0/5.0
FantasticStayed with family · For friends and family
Great location, clean and and well maintained. This is a virtual checkin hotel. So be prepared to have a pin to access front door and use a tablet to check in and get keys. Staff answered the phone quickly when we needed help.
Reviewed: 23 Jun 2026
5.0/5.0
FantasticStayed with partner
At first I was a little concerned about the self check-in process, with no staff on sight. We happened to check in the same time as another group, and it all went smoothly. Our room was spacious, simple and clean. The bed was comfortable, the shower/bathroom was good, and the location of this historic building was ideal. The portable air conditioner worked great. (No TV, which was fine). One of the floors has a fridge filled with bottled water, cans of Coke and beer - at no charge. This was a nice bonus. I would stay here again.
Reviewed: 14 Jun 2026
4.0/5.0
GreatStayed with partner
I didn't realize this place is not staffed, so that was our only issue when arriving at 10am after an overnight flight with no place to store luggage. A really helpful guy at the plant store next door told us there would be a code to let us in, etc., but with no one to talk to and no way to call due to our limited data plan, it took us awhile to figure it out.
If you need to store luggage, there's a luggage storage place inside a jewelry store just a few min walk away (look up Radical Storage) so we were able to get on with exploring the city. Once we came back to check in later in the afternoon, someone from the restaurant let us in and helped us with check-in, so when staff are around, they were helpful! Room itself was clean, comfortable and spacious. Fans available on request but would be nice to just have one in the room since staff isn't always available. We only stayed one night and didn't eat at the restaurant but it looked nice.
If you know what you're getting, this place is totally fine! It's on me for not reading closely enough when I booked it.
Reviewed: 13 Jun 2026
2.0/5.0
Below averageStayed with kids
The room smelled of food, probably because the poor ventilation somehow vented the kitchen up to our bathroom. We complained to the staff, but they could not do anything. No TV and no telephone in the room. Check-in and check-out was with a screen; no staff. I never experienced this before. You cannot call this a hotel.
Reviewed: 24 May 2026
5.0/5.0
FantasticStayed with partner
Fantastic location. Self check in, no staff present. No fridge in room but a hallway fridge with waters, soda, beers , and a coffee machine. Great coffee shop right in the square. The Chapeau
Reviewed: 23 May 2026
5.0/5.0
FantasticStayed with partner
Excellent centralized location and beautiful lodging.
Overview
Exploring the area
Transport
Lucerne Train Station
Attractions
Franziskanerpl. Brunen
Franziskanerkirche
Aussichtspunkt Reussteg
Historisches Museum Luzern
Jesuit Church
Jesuitenplatz
Stadtrelief
Kleinwasserkraftwerk Mühlenplatz
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