Brand Plaza Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We loved the location and it was just what we wanted! A modestly priced, cute hotel on Brand Blvd, a few doors from our favorite, Porto’s! It is upstairs but the staff was very helpful and brought our bags up and down the stairs!

This place was very disappointing. Looked nothing like the pictures. Good location but felt like a roach motel. Guy who checked me in was nice, but everything was dirty and dated, need to invest in maintenance and new carpet. To the credit of cleaning staff, the sheets and towels seemed clean enough, but didn’t want to touch anything else and did not enjoy the experience.

The parking is far away the hotel

Overall a very nice stay. AC worked nicely. Room was clean but the property itself is old so you do get that older hotel musky scent here and there. Parking is indeed $8/night but be aware it is not 'directly' behind but one parking area beyond that as there's a few different areas surrounding it. So be prepared to walk just a little bit. If you tire easily then be mindful of that and that the entrance is at street level but then you take 2 sets of stairs to get to the main floor for check in without elevator. They do make sure you know about that both on Expedia prior to booking and by a nice gentle reminder through Expedia messages before your stay. There will be a $150 incidentals hold that will fall off if you don't use it. It's for a basket of little snacks and drinks, some in the in room fridge. I do wish it was noted on Expedia but I typically assume incidentals out of habit. Small flat screen TV in room that works fine on it's own but does have HDMI port if you have something like a fire stick. Bathroom toilet was pretty low and only a freestanding sink without a counter so if you are someone that's needs a taller toilet, make sure you ask if they might be in accessible rooms just in case. There were your typical travel size shampoo, conditioner, body bar in there. Only small dislike was the employee on hand check in night said 'don't you have it in your room?' I had advised we had 1 each but asked for more since my hair is quite long and down past my mid-back.

Comfortable and clean, with kind staff! Great value

Cozy, charming and clean room with super comfy bed and well maintained temperature in the room. Great bathroom too. Staff could not be nicer or more helpful. The only thing really is the lack of an elevator. Recommend!

Excellent location with a ton of restaurants and shopping all within walking distance. Cute boutique hotel with friendly staff and easy parking right across the street. The beds were very comfortable. Would stay there again if I was in town.

loved it, even tho there’s no elevator. The stairs were definitely a workout. We stayed here for my husbands bday trip to universal. 8-10mins drive to universal Definitely recommend and definitely staying here again.

We always stay at this place when in Glendale. Glenda worked the front desk and knew my family by name and took care of us and became friends. This trip we were told that Glenda is no longer here. That was very sad and the service was not so great. This is a convenient location, but parking is a block away. Also you must go to second or third floor without elevator. We did put up with these issues because of Glenda. We miss you Glenda.

It looks like once it was a great hotel, and some important things like bathroom were updated. However, the carpet everywhere- stairs, hallways and in the room is worn out and look dirty. Pay attention that hotel doesn’t have an elevator and you have to go up just to reach a front desk. But location is very good and we spent two comfortable nights there