Hilton Garden Inn Xi'an High-Tech Zone

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

great place.

Nice location for what we needed. Easy to get around

Modern, clean and great in room amenities, comfortable beds

Very far away from the city, so if you are going on tourism this is NOT the hotel to use. The hotel staff was nice, but didn´t have proper information about tourism in the area.

not recommended, location too far from the city, cleanness is poor

Hotel close to the shopping mall and cinema which make you convenience to purchase groceries or release stress by doing shopping. Due to security purpose, outside food wasn't allow to deliver to your room. Overall (Equipment, location, facilities, cleanliness) is satisfy, but one thing make me disappointed is the way they handle the parcel delivered to the hotel. I asked the reception about my parcel, the staff pointed to the corner of the stair case which is very dark and asked me to find for myself. I have to use my phone torch light to find for myself. That's a lot of parcel is left unattended over there. I'm quite surprise there was no security guard or concierge who will help you to find the parcel. People can take your parcel easily. All along I thought Hilton is the best hotel that I ever stay, I hope they can improve this matter in future.

This is a great hotel. Very clean, modern, and simple. The room had a nice work area with a good desk and chair. Nice bathroom and comfortable bed.

I need to learn to speak Mandarin, or stay at a hotel that speaks a bit more English. Had difficulty communicating simple requests. Other than that the Staff really tried to please.

Excellent facility , close to eatery and shopping mall. Excellent food and staff are excellent in customer service . Managers , Reception all went out of their way to assist in every way. State of the art facility

酒店环境一般 服务态度比较敷衍