Westmark Fairbanks Hotel & Conference Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

When 1st checked in went to the room, door was open, room not vacuumed, sink dirty and bed sheets inside out and lumpy looking. Went back down to desk asked for a clean room and was moved 1 floor higher (same rm#). Although bed was made properly it was missing the top (flat) sheet and floor wasnt vacuumed well, a few pieces of rice on the bench next to desk and cleaner film still on shower/bath fixtures. (This was in the older tower) found out from the front desk clerk while chatting outside later that they had several rooms open that night, so a little confused why they didn't just put us in the newer tower especially since we are Hilton Honors & owners also. Staff in bar/grill and giftshop were great. Coffee not good but at least there was some unlike our last time there in late April.

La ubicacion es buena

Everything was just perfect!

Plumbing issues with the bathroom and the heater did not work.

The rooms were spacious But very poorly lit and washroom door was inconvenient when going to tub or toilet as well there no supplies like coffee or sugar replaced in the following days

Main problem was the remote for the television. Could not use channel numbers and could not start or exit the television. To start I had to unplug the power and replug into the outlet, then quickly go to channel up. To shut off the television I had to unplug the power. Otherwise a very nice hotel. Good sized room. Breakfast buffet was very good. 2 restaurants for dinner.

It was nice not over the top but nice

When we arrived in our room in the late evening, there was water on the carpet near the window and the room was not very clean. We complained to the front desk the next day and asked for a different room for our second night there before the land portion of our cruise. We were told the hotel was at full capacity, so they didn't have a different room for us. Very disappointed.

Great experience overall. Would have been nice to have a microwave in the room.

I like how convenient this property is to downtown Fairbanks.