Mercure Milano Solari

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I had been in this hotel before, and I liked it. But this time we experienced serious problems with the room's air conditioning. It was hot, and maintenance came about 3 times, and wasn't able to fix it. They said it was hard to keep cold the whole hotel, but the windows in the corridors were kept open. If you can't keep the hotel cold, don't charge me! They offered to place a fan in the room. I don't pay for A/C to get a fan! It's not the same! We paid just to sleep in the heat

Gerald at the front desk was awesome and the handyman was very helpful.

The location is perfect and will save a significant amount than staying more central. The hotel is opposite a tram stop that will take you into Milan for about €2.50, it is also a 2/3 minute walk from the metro line M2 station Sant Agostino. It is also surrounded by cafes, and bars. I had a single room for 2 nights room 401. My room was very much adequate with a bed which was exceptionally comfortable and more than big enough to sleep 2. A nice clean shower with plenty of hot water and nice fluffy towels. Also in the room was a mini fridge with complimentary bottle of water. They also provide in the room toothbrushes, small toothpaste and a shaving kit. We never had breakfast as had to be at certain places at them times. My tip would be walk the 5/10 mins to the local canals you will be spoilt for choice with places to eat at all different prices and quality of food, if you want something of exceptional quality then try Osteria Da Fortuata. If I ever return I will definitely stay here again.

We had an apartment with kitchen. Sign on table said complimentary water and soft drinks in fridge. Nothing in fridge. No coffee, one tea bag. Every time we asked the front desk manager said he would send it, nothing came. Nespresso machine with no pods. Manager asked me “how much coffee are you drinking”. Rude and unhelpful person. To be fair, several other staff were amazing! Hotel is in an area that is very shabby, however, close to Navigli, and about 2km from Piazza Duomo.

Old

Very friendly staff at reception Nice bedroom

Didn’t feel like a 4 star . Nice / clean / safe neighborhood with Friendly staff. Little things like only plastic cups in room. One bottle of water for 4 days. No place in bathroom to put amenities ect. Great location though and friendly staff .

Good accomodation. Near to amenities. AC did not cool the room very well. Didnt eat breakfast.

Plenty of drink options.

The staff were wonderful, always with a friendly greeting. The room was immaculate.