Holiday Inn Express and Suites Houston Westchase - Westheimer by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Blanket was dirty with some red spots. The AC was noisy loudly all night long.

Our stay was great. Even though it was short, it was great. The beds and pillows were incredible.

clean and affordable, but nothing extraordianry

My Friend and I stayed here this past Saturday night and overall had a really great experience. From the moment we checked in, the staff were welcoming and the property was well kept and clean throughout. Breakfast was a highlight — it was fresh, well-stocked, and the area was kept tidy the whole time. You could tell the staff actually put effort into maintaining it, which you don't always see at hotels like this. The room itself was comfortable and clean, but there were a couple of things worth noting. First, there was an old, musty smell that seemed to be coming from the carpet. It's that classic "hotel smell" that just lingers, and it did take away from an otherwise great room experience. The carpets are overdue for either a deep clean or a full replacement. Second — and this one was hard to overlook — we had no hot water Sunday morning. Nothing like starting your day with a cold shower when you're away from home. That's something that really needs to be addressed. Overall, I'd still consider staying here again. The staff, cleanliness, and breakfast more than made up for the issues — but management should look into those carpets and the hot water situation before it becomes a recurring complaint. A solid stay, just a couple of things holding it back from being perfect.

Everything about this stay was excellent. Kind and welcoming staff, everything clean, great pool and amenities!

I had an excellent stay at this Holiday Inn. The hotel was clean, comfortable, and well maintained from the moment I arrived. The staff was friendly, professional, and always helpful whenever I needed anything. My room was spotless, the beds were comfortable, and the overall atmosphere made me feel relaxed and welcome. The location was convenient, and the entire experience exceeded my expectations. I would absolutely stay here again and highly recommend this hotel to anyone looking for a pleasant and stress-free stay.

Manager was very rude

Good breakdast

Everything was excellent

Average property, but far from town and the public transportation is not the greatest. Water not refilled in the gym. Breakfast always the same snd small eating area.