The Riverside

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Friendly and helpful staff. We parked easily at the hotel and the receptionist ordered us a taxi. On our return we were shown to our rooms which were clean, bright and comfortable. The shuttle bus into Salisbury was a great idea and the driver was lovely. We had a drink in the hotel bar, again the staff were very helpful. After a good nights sleep in the comfortable bed, breakfast was delicious with lots of choice. The hotel setting is beautiful too, sadly it was too cold and wet to sit on the terrace but it would be fantastic on a warm summers day.

The hotel has been fully refurbished to a very high standard and is located in a quiet area of Salisbury. Yet it is within easy walking distance of the City, plus there is plenty of free parking on site ! The only downside is that Dinner is not available at the hotel. However a free shuttle service is provided into the City Centre. Would definitely recommend the Riverside Hotel for a City break.

A lovely hotel, staffed by people who seem to take great pride in their work. It's a 10-15 minute walk from the city centre, but that's no bad thing, as the walk is pretty (especially across the water meadow) and there's a shuttle bus in the evening.

Clean room picked riverside four poster . Not really a great riverside view due to flat roof . Water in the evening for the shower was like warm We did mention it and the morning it was sorted . Parking was good and easy . Lovely walk into the city . I thought breakfast was included and considering we already paid £215 midweek I think it was quite expensive without breakfast

Excellent in every way. Easy to get to, responsive staff, comfortable spacious room, perfectly maintained, and a short scenic walk into town via the cathedral grounds. I'd list negatives but there weren't any.

Hotel and grounds were very nice and parking was easy. Having seen they had a restaurant, was a little taken by surprise to find out they did not serve dinner. They do provide transport to restaurants in town though

Really enjoyable stay. I didn't realise they had no restuarant for the evening, however they do offer a shuttle service in to the town centre which will drop & collect you at a time that suits you

Great location, easy parking and the cathedral view was a dream! Actually looked like a painting when you pulled the curtains back 😍. Staff were really efficient and friendly, what a amazing city break.

Great location by a river, overlooking the water meadows to Salisbury Cathedral. No lift, but staff showed us to our room and helped with luggage. The hotel runs a useful free minibus into the centre each evening, to enable easy access to local restaurants. Pleasant bar and terrace. A lovely short break.

It’s a renovated hotel, the staff are courteous, and the river proximity is lovely. Overall our stay was okay. We are a family of four and ordered the family room which turned out to be on the lower ground floor. The room was dark, north facing, and has a damp smell. There is access to a patio but it is shared with another room and during our stay those people were out and their kids were playing ball. We had no privacy and were forced to close the curtains. The room is not well lit—there’s one ceiling light but it is cold white and unpleasant. The breakfast is very basic—too basic for the price: no kids yogurts, simple bread, and gas and baked beans and some meats. A few cheeses. Only French press coffee, no non dairy options. It’s a reasonably clean hotel, but the windows and the window frames were very dirty. Overall, not overwhelming but also not a disaster.