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Guests and rooms

2 adults, 1 room

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Crisol Vía Castellana

Paseo de la Castellana, 220See map

US$ --per night

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Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
WiFi
Free WiFi
24-hour front desk
Luggage storage
Business center
4.1/5Great 887 reviews
Exploring the area
Plaza de Castilla Station, 400m, About 6 mins from hotel by foot
Chamartin Station, 600m, About 10 mins from hotel by foot
Adolfo Suárez Madrid–Barajas Airport, 10.7km, About 12 mins from hotel by car
8
Classic Room
1 double bed or bigger

20.0 m²

City view

18
Executive Room
1 double bed or bigger

32.0 m²

City view

6
Premium Room
1 double bed or bigger

40.0 m²

City view

11
Familiar Room
2 beds

40.0 m²

City view

10
Double room with extra bed
Multiple beds

25.0 m²

City view

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Reviews

Read all reviews
4.1/5.0

Great

887 reviews
Location
4.3
Services offered
4.2
Cleanliness
4.0
Atmosphere & facilities
3.9
All
4.5+
3.0+
KAYODE
Reviewed: 19 Nov 2024

3.0/5.0

Good

Stayed with partner · For leisure

Ok rooms, facilities and food. Pretty average for 4 star
Edgar
Reviewed: 18 Nov 2024

4.0/5.0

Great

Stayed with family · For leisure

Is rare to find now days a places that gives you good service at a reasonable prices.
Dolly
Reviewed: 16 Oct 2024

3.0/5.0

Good

Solo stay · For business

Lamentablemente encontré muebles deteriorados, y puerta de baño en muy mal estado, NO tiene puerta de ducha. El colchón NO es comodo, y a pesar q pedí una king size, me pusieron 2 colchones juntos. Sin embargo el personal de Recepcion fueron muy atentos !
Duncan
Reviewed: 26 Sep 2024

1.0/5.0

Below average

For business

this hotel is stuck in the 1960's.. its not a 4 star Hotel at all. e.g. no bottled water in the room shower system that has a mind of its own running arctic cold to sun inferno in a split second bed is uncomfortable and room smells of 'old' musty'. I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
Nadia
Reviewed: 22 Sep 2024

3.0/5.0

Good

Solo stay · For business

Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Mike
Reviewed: 23 Aug 2024

5.0/5.0

Fantastic
Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
barry
Reviewed: 8 Aug 2024

4.0/5.0

Great

For business

Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
Thelma
Reviewed: 15 Jul 2024

3.0/5.0

Good

Stayed with partner · For leisure

Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Diana
Reviewed: 30 Jun 2024

5.0/5.0

Fantastic

Stayed with partner · For leisure

The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Verified traveler
Reviewed: 17 May 2024

2.0/5.0

Below average

For business

El hotel no tiene la calidad que pretende ofrecer. No está acla altura de un hotel 4 estrellas. La habitaciones y pisos están en muy mal estado. No hacen los mantenimientos correspondientes para ofrecer un hotel de calidad y del precio que tiene. Ojalá tomarán nota porque la ubicación es buena.

Overview

Crisol Vía Castellana

Renovation:2016-01-01
Rooms:228
Floors:9
Star rating:

With a stay at Crisol Vía Castellana, you'll be centrally located in Madrid, a 3-minute drive from Bernabéu Stadium and 9 minutes from Gran Via. This hotel is 4.5 mi (7.2 km) from El Retiro Park and 4.5 mi (7.2 km) from Puerta del Sol.

Description

With a stay at Crisol Vía Castellana, you'll be centrally located in Madrid, a 3-minute drive from Bernabéu Stadium and 9 minutes from Gran Via. This hotel is 4.5 mi (7.2 km) from El Retiro Park and 4.5 mi (7.2 km) from Puerta del Sol.

See all

Exploring the area

Transport

Plaza de Castilla Station

Metro stations
400m

Chamartin Station

Train stations
600m

Adolfo Suárez Madrid–Barajas Airport

Airports
10.7km

Attractions

Gate of Europe

200m

Plaza de Castilla

300m

Calvo Sotelo Monument

400m

Parque Norte

900m

Cuzco Square

1.1km

Torre Cristal

1.1km

Embassy of Australia

1.3km

Santiago Bernabéu Stadium

1.8km
See map

Facilities & services

Popular facilities
WiFi
Free WiFi
24-hour front desk
Luggage storage
Business center
General
Parking (additional charge)
Designated smoking area
Elevator
Accessibility
Housekeeping
Covered parking
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
Tourist info desk
Multilingual staff
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 18:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses some solar energy

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Fee for buffet breakfast: approximately EUR 12 per person

Covered self parking fee: EUR 21 per day

Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

See all policies

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