Idea Hotel Torino Mirafiori

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff is great which helps the overall stay at the hotel. Another good thing is the proximity of the bus stops and pretty much everything you need is not too far when walking. The actual hotel is very very old. The design but also things like the AC which is very outdated and did not work for the full month we stayed there. We didn’t have wifi for almost 2 weeks since the hotel just didn’t seem to care that no one had wifi for so long. There is a lot of dust and the property is visually not clean. We had ants in the room which made it very annoying to be there. The breakfast was a very basic typical hotel breakfast but their coffee was great as well as the pastries. Outside of that everything felt and was very outdated and not on par with our expectations. Once again the staff were great and made up for some of the disappointment from the property but we would not book there again personally.

Staying at the Hotel Idea was a terrible idea. The photos shown on the website bear no resemblance to reality. The hotel is in very poor condition: it is filthy throughout, with carpets stained with paint and marked by cigarette burns. The elevator floors are completely cracked. Even the handle on the main entrance door is hanging by a single screw. The steps and the entrance carpet are dirty and stained with paint. Although there are no signs posted—nor is it mentioned on the website—it appears the hotel is currently undergoing renovations. The walls in the hallways are riddled with cracks and holes. The breakfast selection is limited, and several of the food items look unappetizing (nothing like the photos). The dining room chairs are so dirty that sitting on them is repulsive. The guest rooms were dirty, and there was a strong, foul odor coming from the bathroom plumbing. There is no air conditioning. The walls are extremely thin, allowing you to hear absolutely everything—even bathroom noises—from the adjacent rooms. There are damp stains on the bathroom ceiling. My first reaction was to want to flee immediately, especially because I felt my trust had been betrayed; the photos and description of the hotel on the website are completely at odds with reality. However, I had already paid for 2 rooms for 6 days—a considerable amount of money—and neither the hotel nor Expedia was willing to offer me any refund. So, I had no choice but to stay. It was a truly bad experience.

good hotel , nice staff and good breakfast

Price was good however staff were not helpful and internet was not working The hotel is away from downtown

No air con. Apparently not allow to switch on and windows faced into a residential courtyard. Self parking wasnt great, paid parking is an option. Breakfast was average at best. And the walls in the hallways had holes in for construction.

The room was clean and the included buffet breakfast was great! Easy transportation by bus into the city.

Good breakfast

Staff were nice, breakfast was fabulous, location is poor in that there are no available dining places for an evening meal. The WIFI is woeful at best and the heating in my room only worked sporadically.

Good location

There is nothing about this hotel you would like. Stay away. Its not what you see in the picture. DIRTY,SMELLY, used to be old holiday inn express. Decor was poor, carpet was dirty, chait in restaurant is dirty and you dont feel like to sit on it. We had no water in the morning and whole of hotel had no water due to leakage in reception. When asked we been told by staff that our boss the owner dont care about customets and condition of yhe hotel. Please stay away. Im not sure company like expedia sell bookings for these type of hotel.