Hilton Garden Inn Indianapolis Northwest

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Breakfast is an extra fee It cost to park there per night. Beds hard and scrappy pillows. But very clean and easy access.

We would understand paying to park if we were staying downtown, but to pay to park AT TJR HOTEL is insane. Also, our bed was lumpy and very uncomfortable. We’ve stayed here many times. We will look elsewhere next time.

Great stay, staff were all very sweet and welcoming. Lots of games in the HUGE lobby. You could host a couple reunions at the same time it was so big. Breakfast was $16 I believe, we didn't eat there though. Plenty of drinks and snacks to purchase and the free coffee to go in the morning was very good.

Close to our activities .

Clean

Have never had to pay to park my car in the parking lot. 1- if someone is staying there they should be able to park for free. 2- just fyi if you charging for parking you are also assuming responsibility for that persons vehicle (damage or break ins)

I loved the property. The lobby was large and had plenty of seating. What we did run into was a couple with 3 big dogs that were not manageable. They smelled left and right odor in the elevator and on the hall. From now on I will want to know if the hotel accommodate dogs and if they were in the room I am given. No hospitality coffee.. you should have that. Fresh baked cookies too. I hear others complain about breakfast price not suitable for what they received.

The bed was very comfortable. The TV was a mess. We had to to "3" different people try to get it to work. We couldn't turn it on first. Second we couldn't get access to the channels. Third we didn't have any sound. The people were just as concerned and confused as we were. The bathroom door has water damage and weather very difficult to close and open. I felt the Hotel as a whole is showing age. We didn't eat at the restaurant the whole time e stayed there. I have nothing to say about that. Several years ago Breakfast was included in the price. Our room was #130. The people we had any opportunity to need assistance were excellent. We requested a walk in shower on our reservation. The attendant spent a good deal of time searching and finally found our room #130 for us to use.

Their staff was excellent. We had great service from an amazing waitress she always made sure that we had everything we needed. It was a fantastic stay! We will definitely be returning!

Stay was nice