James Place @ Pontmorlais

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The accommodation was spotlessly clean, cosy and modern. Everything we needed for a long weekend away, the welsh cakes and fresh milk we found on arrival were a fantastic welcome. The car park was a stones throw away and very reasonably priced. We will definitely book again.

Everything was amazing, only down side was the noise in the apartment above which is more than likely out of your control.

First off when arriving at the property there was no onsite parking as advertised, there was parking to the rear which you would think were for there but was told it was private and was not anything to do with the property and told there was small parking bays just up from the front of the property which were on a public road and were all full, to me this is not classed as onsite parking, onsite parking is parking designated for the property and owned by the property. There was also a small car park up the road which you have to pay to park but I would be wary to anyone thinking of leaving a vehicle in there as we parked up in there debating what to do and saw some things that would make you question if your vehicle would be okay to leave in there. Secondly after going through emails even junk mail I had noticed we had not received an email with a code to get into the building or notification of which apartment we were staying in, I had to call the number on the booking email for it to go straight to voicemail so obviously left a message, 20mins had gone by and no response, so I messaged and then waited some more, finally recieved a text message and then a call to which I was told I was sent an email with the entry code but I hadn't so I was sent a message with this information, but after all this messing around we were fed up at this point but we agreed to unpack the car and go from there.

Lovely studio, but 2 things to address: 1 - the shower is not powerful when the heat is turned up. 2- The bed is 2 singles joined together, it's on wheels, any movement and the bed just slides across the floor, maybe change the wheels to locking wheels, simple fix But I'd definitely stay again, lovely little studio.

It is not an easy place to find, being down an alley to the side of a hotel. Outside the building is a slightly run down high street. At the time of my stay there was still a lot of unfinished work to be done (decorating of stair wells, room numbers, plastering. The numbers of the rooms were not marked which was potentially embarrasing, trying to get into the wrong rooms. I'm sure this will be sorted when the work is complete. The room was a good size, and idiosyncratically furnished, but the bed was comfortable. The Television was not connected to an aerial but was on wifi so had to watch either netflix or iplayer. Internet was fine. For a large part of the time, there was no hot water apart from a warm shower. All in all, it could be good when all the work is complete.