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2 adults, 1 room

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The Palace, a Luxury Collection Hotel, Madrid

Plaza de las Cortes, 7See map

HK$ 5,649.6per night

This is the cheapest price in 30 days, based on the rates on 24 Sep

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
4.6/5Fantastic 1K+ reviews
Exploring the area
Sevilla Station, 500m, About 7 mins from hotel by foot
Baddeckenstedt Bf (railway station), 1.0km, About 16 mins from hotel by foot
Adolfo Suárez Madrid–Barajas Airport, 12.9km, About 15 mins from hotel by car
5
Premium Neptuno View Room with 2 Twin Beds
2 beds

33.0 m²

11
Palace Room with 2 Twins
2 beds

35.0 m²

5
Deluxe Room with 1 King Bed
1 double bed or bigger

31.0 m²

5
Premium Cortes View Room with 1 King Bed
1 double bed or bigger

35.0 m²

5
Deluxe Room with 2 Twin Beds
2 beds

31.0 m²

28
Cortes Suite
1 double bed or bigger

72.0 m²

5
Premium Neptuno View Room with 1 King Bed
1 double bed or bigger

35.0 m²

8
Room, 1 King Bed
1 double bed or bigger

35.0 m²

114
Palace Suite
1 double bed or bigger

57.0 m²

12
Premium Room with 1 King Bed, Street View
1 double bed or bigger

33.0 m²

50
Cervantes Suite
1 double bed or bigger

68.0 m²

9
Royal Suite
1 double bed or bigger

168.0 m²

61
Neptuno Suite
1 double bed or bigger

95.0 m²

5
Grand Premium Neptuno View Room with 1 King Bed
1 double bed or bigger

38.0 m²

12
Premium Room with 2 Twin Beds, Street View
2 beds

32.0 m²

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Reviews

Read all reviews
4.6/5.0

Fantastic

1K+ reviews
Location
0.0
Services offered
4.6
Cleanliness
4.5
Atmosphere & facilities
4.6
All
4.5+
3.0+
Karen
Reviewed: 27 May 2026

5.0/5.0

Fantastic

Stayed with partner

Gorgeous hotel, conveniently located, attentive staff, plentiful breakfast with many options. Worth every penny!
William
Reviewed: 25 May 2026

5.0/5.0

Fantastic

Stayed with family

One of the finest hotel experiences we have had! The staff was well trained and very accommodating to our request. Even though this was a Marriott Bonvoy property, we don't get this kind of service at Marriott properties in the states anymore. It just doesn't exist. We plan on coming back and using the hotel again.
wei
Reviewed: 23 May 2026

5.0/5.0

Fantastic
Excep!
Greg Emanuel
Reviewed: 27 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

The king bed room was very spacious with a nicely decorated bathroom. The cleaning staff were brilliant with our room cleaned and an afternoon turn down service. The front service staff were polite and friendly. We also enjoyed the cocktails that we had.
John
Reviewed: 23 Apr 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

The staff was very attentive and the room was beautiful.
David
Reviewed: 21 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

All fabulous!
Raul
Reviewed: 10 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

Todo espectacular como siempre el mejor de Madrid gracias
Min
Reviewed: 9 Apr 2026

5.0/5.0

Fantastic

Stayed with kids

Overall, we had a great experience with just one minor issue. To start with the positives: the hotel was clean, in a prime location very close to Museo del Prado, and the breakfast was excellent. As for the minor issue, we asked the front desk if we could borrow some clean silverware for dinner (we had to get takeout since all restaurants were fully booked due to Good Friday), but it was never delivered to our room. As a result, we ended up cutting a grilled octopus with a coffee spoon and eating our Good Friday dinner by hands...
Ahmad
Reviewed: 4 Apr 2026

4.0/5.0

Great

Solo stay

Many things in the hotel needs renovation, the staff in the lobby doesn’t speak English well, and the service is very slow. The elevator is very scary and the rooms are not isolated well.
Susan
Reviewed: 4 Apr 2026

3.0/5.0

Good

Stayed with partner

It’s a beautiful property but so outdated. I felt that most of the staff was completely “checked out” - pun intended. I had a simple request that I asked the concierge 3 nights in a row and not one time was it ever handled. I really just don’t get it. Half of the time our room was fully serviced and the other half not. Coffees not replenished, etc. Breakfast was probably the worst food I have ever had. The server could not understand our words for bread or toast, even when we used Spanish and made no attempt to ask for assistance or clarification. Just pretended the order was never made I guess. Baffling.

Overview

The Palace, a Luxury Collection Hotel, Madrid

Renovation:2017-01-01
Rooms:470
Floors:6
Star rating:

With a stay at The Palace, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This luxury hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.2 mi (0.3 km) from National Prado Museum.

Description

With a stay at The Palace, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This luxury hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.2 mi (0.3 km) from National Prado Museum.

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Exploring the area

Transport

Sevilla Station

Metro stations
500m

Baddeckenstedt Bf (railway station)

Train stations
1.0km

Adolfo Suárez Madrid–Barajas Airport

Airports
12.9km

Attractions

Thyssen-Bornemisza National Museum

100m

Plaza de Canovas del Castillo

200m

Fountain of Neptune

200m

Prado Boulevard

200m

House-Museum of Lope de Vega

200m

Lope de Vega Statue

200m

Teatro de la Zarzuela

300m

Madrid City Tour

300m
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
24-hour front desk
Luggage storage
General
Parking
Non-smoking throughout
Shop
Elevator
Hair/beauty salon
Accessibility
Housekeeping
Wedding services
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
ATM/Bank
Tourist info desk
Fast check-out
Multilingual staff
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 01:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 1 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately EUR 45 per person

Pet fee: EUR 150 per pet, per stay

Service animals are exempt from fees

Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

See all policies

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