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The Towers at Lotte New York Palace

455 Madison AvenueSee map

₱ 69,989.2per night

This is the cheapest price in 30 days, based on the rates on 8 Nov

Top reasons for booking
With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from St. Patrick's Cathedral and 3 minutes by foot from 5th Avenue. This family-friendly hotel is 0.1 mi (0.2 km) from Rockefeller Center and 0.3 mi (0.5 km) from Radio City Music Hall.
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
4.6/5Fantastic 706 reviews
Reviews summary
Prime Midtown location near major attractions. Spacious, clean rooms with spectacular skyline views. Attentive, friendly staff providing exceptional service. Elegant historic architecture and luxurious holiday atmosphere.
Exploring the area
5 Av.-53 St. Station, 300m, About 5 mins from hotel by foot
Grand Central Terminal, 600m, About 10 mins from hotel by foot
New York Skyports Incorporated Seaplane Base, 2.6km, About 5 mins from hotel by car
4
Executive Suite, 1 King Bed, Accessible, Tower
1 double bed or bigger

61.0 m²

6
Executive Studio, 2 Queen Beds, Tower
2 beds

61.0 m²

No pictures available yet
Suite, Accessible, Corner
1 double bed or bigger

112.0 m²

City view

No pictures available yet
Suite, 1 Bedroom, Tower
1 double bed or bigger

99.0 m²

City view

No pictures available yet
Room, 1 King Bed, Accessible, View (Cathedral View)
1 double bed or bigger

33.0 m²

6
Room, 2 Queen Beds, Accessible, Tower
2 beds

43.0 m²

7
Room, 2 Double Beds, Tower
2 beds

43.0 m²

No pictures available yet
Room, 2 Double Beds, Accessible, View (Cathedral View)
2 beds

33.0 m²

No pictures available yet
Suite, 1 King Bed, Accessible, Corner
1 double bed or bigger

City view

No pictures available yet
Superior Room, 1 King Bed, Accessible
1 double bed or bigger

33.0 m²

No pictures available yet
Superior Room, 2 Double Beds, Accessible
2 beds

33.0 m²

No pictures available yet
Premier Room, 1 King Bed, Accessible
1 double bed or bigger

City view

No pictures available yet
Premier Room, 2 Double Beds, Accessible (Skyline)
2 beds

33.0 m²

City view

No pictures available yet
Premier Room, 2 Double Beds, View (Skyline)
2 beds

33.0 m²

No pictures available yet
Suite, Corner
1 double bed or bigger

112.0 m²

City view

No pictures available yet
Suite, 1 King Bed, Corner (Towers Corner)
1 double bed or bigger

112.0 m²

City view

6
Superior Room, 1 King Bed
1 double bed or bigger

33.0 m²

No pictures available yet
Room, 1 King Bed, View (Cathedral View)
1 double bed or bigger

33.0 m²

No pictures available yet
Studio Suite, 1 King Bed with Sofa bed (Cathedral View)
2 beds

38.0 m²

City view

No pictures available yet
Premier Room, 1 King Bed, View (Skyline)
1 double bed or bigger

33.0 m²

No pictures available yet
Family Suite, Multiple Beds
Multiple beds

City view

No pictures available yet
Family Suite, Multiple Beds
Multiple beds

71.0 m²

City view

No pictures available yet
Room, 2 Double Beds, View (Cathedral View)
2 beds

33.0 m²

No pictures available yet
Executive Suite, 1 King Bed, Tower
1 double bed or bigger

61.0 m²

2
Superior Room, 2 Double Beds
2 beds

33.0 m²

No pictures available yet
Deluxe Suite, 1 King Bed, Accessible, Corner
1 double bed or bigger

City view

No pictures available yet
Room, 1 King Bed, Tower
1 double bed or bigger

43.0 m²

No pictures available yet
Signature Suite, 1 Bedroom, Corner
1 double bed or bigger

City view

No pictures available yet
Deluxe Suite, 1 Bedroom
1 double bed or bigger

73.0 m²

City view

3
Room, 1 King Bed, Accessible, Tower
1 double bed or bigger

43.0 m²

No pictures available yet
Room, 1 King Bed, Mobility Accessible (Skyline Cathedral View)
1 double bed or bigger

33.0 m²

City view

No pictures available yet
Room, 2 Double Beds (Skyline Cathedral View)
2 beds

33.0 m²

City view

Suite, Tower (Corner with Pantry)
1 double bed or bigger

112.0 m²

No pictures available yet
Suite, 1 King Bed, Tower (Corner)
1 double bed or bigger

112.4 m²

No pictures available yet
Signature Suite (Palace)
1 double bed or bigger

108.0 m²

City view

No pictures available yet
Suite, 1 Bedroom (Towers, King)
1 double bed or bigger

99.0 m²

City view

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Reviews

Read all reviews
4.6/5.0

Fantastic

706 reviews
Location
4.9
Services offered
4.5
Cleanliness
4.5
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Prime Midtown location near major attractions. Spacious, clean rooms with spectacular skyline views. Attentive, friendly staff providing exceptional service. Elegant historic architecture and luxurious holiday atmosphere.
Location
Ideal Midtown location; highly walkable to Broadway, Times Square, Central Park, and Rockefeller Center. Close to shopping, dining, and subway access.
Services offered
Friendly, attentive, and helpful staff provide excellent service. Efficient check-in, responsive concierge, and thorough twice-daily room servicing.
Cleanliness
Rooms and public areas consistently clean. Spacious, well-appointed accommodations featuring high-quality linens and comfortable beds maintained in immaculate condition.
Atmosphere & facilities
Elegant atmosphere and historic architecture. Luxurious amenities highlighted with beautiful Christmas decorations, a relaxing courtyard, and spectacular skyline views.
All
4.5+
3.0+
Gregory
Reviewed: 5 Jul 2026

5.0/5.0

Fantastic
Great location, great view
Daniel
Reviewed: 25 Jun 2026

3.0/5.0

Good
We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.
Jon
Reviewed: 20 Jun 2026

4.0/5.0

Great

Stayed with family

A clean professional hotel. The down side is that it is very expensive and whilst the staff are very professional, they could not be described as warm and friendly. But maybe that could be said for New York service generally. Thank you ~ Jon
Lisa Josephine
Reviewed: 8 Jun 2026

5.0/5.0

Fantastic

Stayed with family

Fantastic location, beautiful rooms, immaculate condition and the most amazing views
Ankit
Reviewed: 23 May 2026

5.0/5.0

Fantastic

For business

Very good
Ankit
Reviewed: 23 May 2026

5.0/5.0

Fantastic

Stayed with partner

Verry good
Ankit
Reviewed: 23 May 2026

5.0/5.0

Fantastic

For business

Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
C TURNER
Reviewed: 11 May 2026

2.0/5.0

Below average

Stayed with family · For friends and family

The Towers are supposed to come with use of the hotel’s Maybach but they don’t tell you it is only one way. When we addressed this with the concierge he became very surly and blamed us for not asking. The service has certainly dropped over the last decade. We will not be returning.
Roger
Reviewed: 23 Apr 2026

5.0/5.0

Fantastic
Customer Service is outstanding
Muller
Reviewed: 21 Apr 2026

5.0/5.0

Fantastic
Am very satisfied

Overview

The Towers at Lotte New York Palace

Rooms:176
Star rating:

With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from St. Patrick's Cathedral and 3 minutes by foot from 5th Avenue. This family-friendly hotel is 0.1 mi (0.2 km) from Rockefeller Center and 0.3 mi (0.5 km) from Radio City Music Hall.

Description

With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from St. Patrick's Cathedral and 3 minutes by foot from 5th Avenue. This family-friendly hotel is 0.1 mi (0.2 km) from Rockefeller Center and 0.3 mi (0.5 km) from Radio City Music Hall.

See all

Exploring the area

Transport

5 Av.-53 St. Station

Metro stations
300m

Grand Central Terminal

Train stations
600m

New York Skyports Incorporated Seaplane Base

Airports
2.6km

Attractions

Villard Houses

100m

Lotte New York Palace

100m

St. Patrick's Cathedral

200m

The Channel Gardens

300m

Seagram Building

300m

Paley Park

300m

Flipper’s Roller Boogie Palace

300m

Lever House

300m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
General
Free buggy service
Parking
Non-smoking throughout
Gift shop
Shop
Elevator
Accessibility
Wedding services
Valet parking (additional charge)
Garden
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Internet
Free wired internet
Accessibility
Wheelchair accessible
Assistive listening devices available
Braille or raised signage
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 02:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person

Covered valet parking fee: USD 110 per day

Pet fee: USD 150 per pet, per stay

Service animals are exempt from fees

Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Stop by the hotel's restaurant, Pomme Palais, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 6:30 AM to noon for a fee.

See all policies

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