Extended Stay America Select Suites Jacksonville Southpoint (Southpoint Suites Jacksonville)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The 1st room 203 ac was not working so I had to be switched to another room that was ion the do not rent list. The room was invested with roaches. The dishwasher was full of roaches. They were crawling everywhere. We paid $100 for that room and it was terrible.

I just been 10 minutes smelling like dog was dirty A/C don’t work I don’t get my money back Expedia don’t help the property neither

Clean room and staff helpul

Do not stay in this hotel unless you want to be infested with coach roaches I was traveling with my children and we were getting tired it was late so I stopped at the nearest hotel with a reasonable price because all we were doing is sleeping and leaving when we woke mind you it’s 11 at night we go to go in I turn the light on there are about 10 roaches on the floor the were on the fridge they were everywhere I walk right back out I told the lady I couldn’t stay there that I wouldn’t stay with bugs and there were no signs of it at all and I don’t receive a refund I jus want everyone to know so they don’t waste your money ROACH INFESTED

0

The AC worked. No kitchen supplies at all.

Terrible will not stay there ever again

Arizona

Staff, Mr. Robert went above and beyond to make my stay and me being in florida a worthy stay. Need more staff like him.

The whole place needs to be renovated. Several of the rooms were missing different things. The first room that they gave us was missing the TV the couch the table there is no doors on the cabinets. There was barely any water pressure.