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Guests and rooms

2 adults, 1 room

Douglas Fir Resort and Chalets

525 Tunnel Mountain RoadSee map

AED 399.44per night

This is the cheapest price in 30 days, based on the rates on 9 Nov

Top reasons for booking
Ski-friendly
Popular facilities
Water park
Free water park
Free WiFi
Fitness center
24-hour front desk
Free parking
4.0/5Great 4K+ reviews
Reviews summary
Convenient location near downtown with free Roam bus passes, family-friendly waterpark, outdoor hot tubs, spacious chalets featuring full kitchens, cozy wood-burning fireplaces, and stunning mountain views.
Exploring the area
Banff Train Station, 1.9km, About 31 mins from hotel by foot
Banff Airport, 2.7km, About 5 mins from hotel by car
Tunnel Mountain, 1.0km, About 16 mins from hotel by foot
5
Studio, 1 Queen Bed with Sofa bed, Kitchen
2 beds

39.0 m²

6
Loft in Lodge
Multiple beds

61.0 m²

6
Apartment, 1 bedroom on the lower level of fourplex unit
1 double bed or bigger

46.0 m²

5
Loft, 1 Bedroom on the upper level of fourplex unit
Multiple beds

67.0 m²

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Read all reviews
4.0/5.0

Great

4K+ reviews
Location
4.2
Services offered
4.2
Cleanliness
3.7
Atmosphere & facilities
3.9
Reviews summary
From real reviews, powered by AI
Overall impression
Convenient location near downtown with free Roam bus passes, family-friendly waterpark, outdoor hot tubs, spacious chalets featuring full kitchens, cozy wood-burning fireplaces, and stunning mountain views.
Location
Quiet natural setting on Tunnel Mountain with stunning forest views and wildlife. Walking trails nearby. Close to Banff with free bus passes and transit stop outside.
Services offered
Friendly and helpful staff. Complimentary Roam bus passes and Wi-Fi. Dedicated parking spot provided. Responsive maintenance service and complimentary firewood supplied.
Cleanliness
Rooms consistently clean and well maintained. Daily housekeeping service providing fresh towels. Comfortable beds with clean sheets and well-maintained full kitchens.
Atmosphere & facilities
Family-friendly with water slides, indoor play zone, and outdoor hot tubs. Spacious apartment-style chalets with lofts, private balconies, and cozy wood-burning fireplaces.
All
4.5+
3.0+
Clive
Reviewed: 7 Aug 2026

5.0/5.0

Fantastic

Stayed with partner

Very convenient location. We were given a bus pass covering our stay, with a bus stop just outside. There's a big flume and large hot tub now, but no swimming pool any more.
Anjan
Reviewed: 6 Aug 2026

5.0/5.0

Fantastic
Dining
Rohit
Reviewed: 5 Aug 2026

4.0/5.0

Great
Nice stay. Breakfast would have been great. Great location. Friendly staff
Michelle
Reviewed: 5 Aug 2026

2.0/5.0

Below average
Pool was good, employee was not. Quite rude to my kids. Accusing them of not being a patron. Fridge and lamps didn’t work. Stove light kept flickering. Bathroom was dirty and dungy. Found food on the floor in the corner of living room. Will not be staying here again unless they fix their appliances and have renovations and cleaning happens.
Ryan
Reviewed: 5 Aug 2026

5.0/5.0

Fantastic
1970s retro classic, deer grazing on the lawns, helpful staff, useful kitchen, walking distance from Banff town center. All good!
Jen
Reviewed: 4 Aug 2026

5.0/5.0

Fantastic
For an older hotel the rooms are clean and a perfect cozy cabin feel. Loved the view from the outdoor hot tub.
Jay
Reviewed: 4 Aug 2026

4.0/5.0

Great
We had a good experience in this hotel. The amenities are not new but are in reasonable condition.
April
Reviewed: 4 Aug 2026

3.0/5.0

Good
The amenities are fun for kids and we appreciated the complimentary transit passes. We appreciated the daily room cleaning, something that you don’t find in hotels too often these days. Free onsite parking was also a plus. Downsides were that the rooms and common areas are quite run down. Only two of the burners on our stove worked, there was lots of damage to furniture and fixtures in the room and the lights in the bathroom smelled like burning when left on too long. Though the price was more affordable than other places in town it still seems high for the quality of the accommodations.
Dianna
Reviewed: 3 Aug 2026

4.0/5.0

Great
The room was really clean and housekeeping cleaned when we were out. The oven worked well but the stove top only had one working burner. The refrigerator worked well as did the microwave. There were not enough utensils or cups in the kitchen. There were many furnishings in disrepair; the kitchen cabinet doors, storage table in the living room. The bathroom was nice and clean but the water did not get hot enough in the shower. The water got hot but not as hot as we would have liked. The sauna was closed, and there was only a small toddler pool and the water slides and hot tubs open . For the price, I would expect more.
Joyce
Reviewed: 3 Aug 2026

5.0/5.0

Fantastic
Lovely room with great view of the mountains. Daily room housekeeping was outstanding. Close to town, but not in the commercial, busy part of it. Free bus. Nice indoor and outdoor hot tubs.
1/5
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Fantastic
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Incl. taxes & fees: AED1,187.29
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Fantastic
1K+ reviews
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AED740.97
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1/5
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Fantastic
507 reviews
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AED808.32
Incl. taxes & fees: AED808.32

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