Hotel Indigo Lower East Side New York by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Misleading description of Hotel which is why I would say DO NOT STAY HERE. Hotel attached to Da Club Mr Purple. During the day the rooftop is quiet and pool is nice come sundown all things change. Look it’s NYC and noise is apart of the experience but this is next level. Hotel honestly should decide if it wants to be a nightclub or hotel because there is ZERO west until about 4 am. The Dub Step BASS you cannot escape. Light shaking , vibrational wall booming in your throat BASS. When I booked I paid extra fo a city view king room. When I checked in the not so friendly male attendant literally said to me “ you look like you like it quiet !” He explained that basically above to club is the loudest and below you get club street noise so no escaping it. When I booked my room no where in the hotel description did it say NighClub. So we pivoted and took a street view lower room. 10th floor to be exact. Well let me tell you. Zero sleep Friday & Saturday night until 4 am. Pumping loud music. We bought ear plugs and took sleep aid. Nothing worked. Feeling exhausted for two days and drained. Here to see NYC for a special trip we had planned and saved for to be ruined by the lack of transparency at the time of booking. Hotels.com should really do better research when representing a hotel with the description. I am disappointed exhausted and feeling taken for over $1000. Flip side of this mess is hotel was clean, some staff were nice & location was great. 2/10

Decent hotel and larger than average room size for Manhattan (2 queen beds for my room). It’s a very loud hotel during the late night (early morning hours between midnight and 2am) due to The Club by Mr. Purple music being heard by any hotel room close to an elevator on any floor. There were also numerous drunk people walking the hotel floors as a result. The hotel room itself was adequate. Not being able to ignore the loud music many floors above until it gets quieter around 2am or so is a problem.

Roof top amazing

The hotel is very noisy with the club on the 14th floor.

Staff are always helpful. Property is well maintained. Located in a perfect spot for us to visit our son. Close to Katz deli, CVS and many restaurants.

Bbvvvmmcc

Excelente hotel, limpio, seguro, bien centrado, con bar espectaculares, buen precio y una vista de NY impresionante, buena comida, piscina y buen roof top.

Location is good and the property meets expectations on comfort and functionality I had a much nicer room last time Larger with a better view

Room v clean all good definitely return

Pool needs to st a y opened later but great environment and fun time