Turf Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This is the most depressing place I have ever rented. Due to flight delays, my wife, my son, and I didn't check in until 2:00 a.m. Unfortunately, the property was so disappointing that we checked out just five hours later, at 7:00 a.m. As I mentioned, this place was worse than a prison. I would not recommend it to anyone.

Overall it was alright. The staff were great. However there's no air conditioning which was hard to handle in the heat. My son and I didn't stay for our third night as it was just too hot. The hotel was very understanding and gave a refund for the last night. I feel younger people wanting to have a girl's night or a bachelor or Bachelorette party would love it here as it does have a pub, a restaurant, a Latin dance club and a cold beer and wine store.

Not much to say.

The pros : free parking, low rates for Vancouver area. Clean bed and room. Cons : rooms with shared toilet and shower. Shower is a bit sletchy. No AC in my room, which was what I paid for and I regretted it. No screens on the windows, so a tiny few flies got in. No electrical outlet next to bed, but close enough that I could plug my cpap machine. Cigarette smell in the corridor. Bed rolls wasn't locked.

The photos and description were very misleading compared to what we found when we arrived. The check-in desk was located inside a party store, behind bullet-resistant glass with bars on the windows, which immediately made us uncomfortable. Our "Deluxe" room was much smaller than expected (roughly 12' × 12'). There was no air conditioning, and foam earplugs were provided because of the thin walls, nearby construction, and road noise. There were no first-floor rooms and no elevator. Upon check in, we were told that the lobby closes at 11:00 p.m. and were given a key to let ourselves back into the unmanned building after hours, which did not add to our sense of security. The surrounding area also made us feel uneasy, with several nearby businesses protected by barbed-wire fencing. Based on our impressions of the property and the neighborhood, we decided not to stay. When we contacted the manager to explain our concerns and ask whether a partial refund was possible, we found the interaction to be very unprofessional. In our experience, the manager was rude, raised her voice, interrupted us before we could fully explain our concerns, denied any refund, and ultimately hung up on us. Based on our experience, we would not book here again. We also would not recommend this property for families, women traveling alone, or anyone with mobility limitations.

Peaceful

The rooms in this hotel are located directly above a pub, and the loud music continues until around 2:30 am. It’s almost impossible to sleep before that time. There is no air conditioning and no proper ventilation, which makes the stay even more uncomfortable. Overall, this place is not suitable for anyone looking for rest or a quiet night.

Would 100% come back here again, the staff was very friendly

Just to far to Downtown

People who work there are very nice : ) Limited snack choices in the convenience store, bring your own drinks if you don't like beer or liquids.