Unagi Wooden Villa by Emana

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We absolutely loved the environment and overall atmosphere of this hotel. The location is also great. Although it’s a little outside the center of Ubud, it’s easy to reach by scooter, and the peaceful surroundings make it even more enjoyable. The front desk and restaurant staff were incredibly friendly, welcoming, and always willing to help with any requests. They truly made us feel at home throughout our stay. We’d especially like to thank Nabila, Dayu, Ditha, Ayuni, Ari Yoga, and Dea for their outstanding hospitality. If you need any assistance during your stay, don’t hesitate to ask them—they are always happy to help. The only small area for improvement would be the housekeeping, as a few details could have been better. However, this was only a minor issue and did not affect our overall experience. Overall, we had a wonderful stay and were very satisfied. We would definitely choose to stay here again when visiting Ubud.

服務人員：⭐⭐⭐⭐⭐ ❤️ 服務人員非常親切、熱情，從入住到退房都讓人感受到滿滿的服務態度，也是這次住宿最讓人印象深刻、最加分的地方！ 住宿地點：⭐⭐⭐⭐☆ 位置不在大馬路旁，不算特別顯眼，不過對於騎機車的旅客來說相當方便，交通沒有太大問題。 餐點美食：⭐⭐⭐⭐☆ 早餐採點餐式而非自助吧，主餐選擇豐富，餐點品質不錯，另外水果、飲料、咖啡等也都有提供，整體吃得很滿足。 房務整理：⭐⭐☆☆☆ 房間整體尚可，但房務清潔細節仍有進步空間，例如毛巾整潔度普通，清潔時也沒有主動補充沐浴乳等盥洗用品，稍嫌可惜。 住宿環境：⭐⭐⭐⭐⭐ 環境舒適，周圍充滿大自然景色，氛圍很放鬆。因為鄰近自然環境，偶爾會出現一些小昆蟲，算是可以理解的情況。 整體心得： 這次住宿最令人難忘的就是服務人員的熱情與親切，讓整個住宿體驗更加愉快。若房務清潔細節再加強一些，整體會更加完美。

Sehr schöne Zimmer und sehr sauber. Personal ist äußerst freundlich und hilfsbereit. Das Frühstück ist ausgezeichnet

Detta var verkligen en vistelse som överträffade våra förväntningar! Personligt bemötande av supertrevlig personal. Verkligen jättemysigt rum med ”djungelkänsla”. Supermysigt badrum där halva duschen var utomhus - kändes verkligen som att man var ute i djungeln. Rent och fräscht, sköna sängar och sängkläder, bra tryck i duschen (vilket inte är en skälvklarhet), man tillhandahöll även kimono och tofflor. God frukost som serverades vackert upplagd. Mysigt poolområde, dock inte så stort (6 solsängar) Detta var verkligen en joker - en av de mysigaste hotellen vi varit på!!!

Clean room

Amazing place, luxury and nature combined with great food.

Her şey çok güzeldi oda temizliği, çalışanların ilgisi alakası, kahvaltı, havuz saymakla bitiremeyeceğim. aklınıza ne geliyorsa çok güzeldi.

Lovely new quiet place

Smukke omgivelser, høj kvalitet og god service. Man er i harmoni med naturen og alt i alt en meget smuk oplevelse

Väldigt bra och väldigt personligt, välkomnande