Vilas Insight Hotel Machupicchu

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

El lugar es tranquilo, muy bien ubicado. Cerca a trenes y buses a Machu Picchu. Las habitaciones son excelentes, súper cómodas, impecables, bonitas, muy agradables y cuentan con todo lo necesario. Incluye desayuno, y preparan box breakfast si se sale muy temprano. Muy gentiles y dispuestos a ayudar. Ruth de recepción fue muy amable. Nos gustó mucho.

Cheap Hotel so can’t complain for the price. Bed was solid and clean. But the room clearly had not been cleaned. Still spills left on the wood tables from other guests and in the closet etc. Bathroom was solid but the water didn’t get very warm for me. Decent for 1 night if ur going to MachuPicchu. Staff was very nice and left snacks in the morning for me before MachuPicchu. Also offered to hold luggage for me.

Mostly good except the heater didn’t work overnight. Close to everything, we even hiked up and down to the Machu Picchu from the hotel!

The hotel was the worst of our stays in Peru. The rooms smelled of mildew, the staff advised we would have house keeping, and housekeeping never showed up. Do not recommend.

Great location,quiet room and excellent staff

Staff was very friendly and accommodating! You can hear nose fairly easily if people staying are not quiet but not much you can do to control that. There are signs to be quiet during late or early hours but some people don’t care lol.

We stayed at this hotel while visiting Machu Picchu, and unfortunately the experience was disappointing overall. The hotel is located at a higher elevation in Aguas Calientes, which makes carrying luggage there quite difficult. I asked the reception if they could assist with luggage transportation, especially since several other hotels in the area offer complimentary luggage transfers, but they were unwilling to help. Another issue was the lack of hot water in the bathroom sinks. The only way to get hot water was through the shower. The rooms also felt extremely humid, and since the washrooms do not have exhaust fans, the humidity would stay trapped in the room and make it uncomfortable. There was also no room service available during our stay, and the hotel only provided very limited amounts of soap and shampoo, which was inconvenient for guests staying more than one night. Breakfast was also inconvenient. Instead of having food prepared or available buffet-style, they make each breakfast individually only after guests come down to the lobby. This caused long waits, especially in the mornings when many guests were heading out at the same time. If you have an early train to catch, be prepared to wait for everyone ahead of you before your breakfast is even started. The only positive aspect was the overall vibe around the area. There are plenty of restaurants and souvenir shops nearby, and the hotel is conveniently located close to the train station and the Ministry of Cult

Honestly not sure how to write this review. Lots of issues with check in- they didn’t have 3 of our reservations. So we all had to double up- disappointing

Simple but Nice, quiet and well located. They kept our luggage until later on the day

Amazing place, I recommended to everybody. It was really clean!