21 House of Stories Navigli

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Fun rooftop. Clean big rooms. Great breakfast

Rooftop and view was amazing, breakfast was great and the vibe was just really cool. We were in town for a concert and even getting back close to midnight plenty of places around open to grab food

A truly unforgettable stay in Milan! From the moment I arrived, I was impressed by the exceptional hospitality, elegant design, and attention to every detail. The hotel perfectly combines luxury, comfort, and an unbeatable location, making it easy to explore the city’s best attractions on foot. The room was immaculate, beautifully designed, and incredibly comfortable, providing the perfect place to relax after a day in Milan. The staff went above and beyond to make every moment special with their warm, professional service and outstanding recommendations. If you’re looking for a unique hotel experience that captures the style and charm of Milan, this is the place. I can’t recommend it highly enough and will definitely stay here again on my next visit!

We could not have been happier with every aspect of 21 House of Stories Navigli!! Aesthetically it’s gorgeous with tons of unique design aspects, colors and creative touches. The staff is incredibly nice, probably the kindest and most genuinely helpful staff at any hotel I’ve stayed at in the past 10 years - none of that too-cool-for-school attitude you sometimes get at design-forward hotels. Also we just loved the extensive free breakfast - it’s just so nice to not be nickel and dimed about this sort of thing. The two restaurants were excellent and the staff totally hustled at both spots. We also LOVED the pool which was essential in these hot days. The neighborhood is great, very convenient and full of life, near great museums and shopping, plus the canals are a unique part of the city. And the best part? We booked a junior suite to fit my partner and nine year old daughter and the staff upgraded us to their “superhero” penthouse suite with wraparound balcony overlooking the canals, complete with cozy outdoor couches, a table and more. This was hands down the best room I’ve ever stayed in! We cannot thank the front desk staff enough for being so generous and kind. One of them even offered to mail our postcards from his house. I’ve traveled all over the world and stayed in dozens of boutique hotels and this one gets my best rating for overall experience, vibe, amenities and staff. Thank you so much 21 House of Stories!!!!!

The pool is amazing

Had a wonderful time - clean hotel, cold pool in a July heatwave, and a great breakfast

This hotel was a super cute hotel right next to the l Navigli neighborhood. The junior suite was spacious for two people with large luggage and had a large beautiful balcony. The closets were large and the bathroom had a lot of counter space and a nice shower head. Air conditioning worked great and there were a few included items like water, soda and beer in the mini bar. Breakfast buffet spread was also very nice and the lobby area had many comfy spaces to sit Outside or inside. The room’s AC worked very well. The people at the concierge were very accommodating. The rooftop during aperitivo time had a good DJ set and there was a nice vibey crowd for a Monday night during sunset hour. The rooftop pool came in handy during the heatwave and sweltering heat that hits Milan during July. I thought the hotel was priced well especially if you are passing through for a few nights. Thera were a bunch of people staying in the hotel for some concerts or as a layover before leaving to Lake Como. The location was nice for nighttime because Navigli canal is a cute little Venice that comes to life at night with many bars and restaurants. A couple of nice touches were the robes and slippers and the welcome snacks and the towel warmer. Concierge also made reservations for me. What I didn’t like that when I checked out I had to pay $60 per person to use the rooftop pool for the afternoon which was inconvenient

The room was clean and I liked the cute modern design and decor. Staff was friendly and helpful. Breakfast had a big selection of food choices, you won’t leave hungry or wanting. Air conditioning worked well.

Great location, great amenities.

Bartender on rooftop bar was not cool. Rooms are noisy.