Best Western Plus Winter Haven Inn & Suites 

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff was friendly, short walk to Legoland, all areas were clean, including the pool.

Good and relaxing stay property was well maintained and staff were friendly and helpful

This was my first time staying at BWP, and it exceeded my expectations! The Staff was amazing, especially Donna. She checked us in upon our arrival, even though we arrived a bit early. The rooms were very clean! The amenities were great! Family friendly environment. The breakfast was so much better than the normal “continental breakfast” at other hotels. First time staying and I’m sold! I will definitely return!

Very clean room and breakfast awsome

Pool needs to be cleaned more frequently. We used it one night then came back the following evening and it was full of bugs, leaves, and hair. The lady serving breakfast on Monday morning 6-15 needs to do a further quality inspection. The food was Luke warm. The tater tots were cold, the warming stations upon closer inspection weren’t even turned on. The flat eggs were disgusting, and the breakfast sausage tasted like it was on its 5th day of microwave reheating. The tater tots were horrendous. I spit them out and threw away the plate. Coffee station was unique and you did get a nice brew from the machine everytime. On the first night we thought it was odd that the front desk clerk put out a sign that said she was on break for 30 minutes so there was no one at the front desk. For security purposes this was odd in my opinion. Room was nice and spacious, enough for a family. Overall, if there are improvements to the pool and better breakfast each morning this definitely would be my new place to stay.

very clean. staff was friendly walking distance to Legoland.

Place was super clean. Room was so so spacious. Every single staff member was overly helpful and the breakfast was amazing. The pancakes were so good. You don’t usually have non frozen fresh pancakes, I was so surprised and we stay at a lot of places. We stayed there for our visit to Legoland which was like 2 minutes away via uber. Would definitely recommend staying there. Everything was very clean and comfortable. 5 stars

We needed a place to stay for the night.It was badly storming and lightning. The price was good for the last minute. Stay when we got their staff was very polite.The room was clean and comfortable. Directions about breakfast and checkout were very clear. Overall the stay was phenomenal.

My daughter and grandson stayed at Legoland hotel...this place was a great place for a quiet night. Room was more than I expected. Will stay again on next trip.

Room was clean - staff friendly and helpful breakfast was perfect