शेन्झेन

Stayed at Hotel Jen Qianhai and had a really great experience. The hotel is in a quiet location with a peaceful neighborhood, which made the stay very relaxing. At the same time, there are enough facilities, restaurants, and convenient options nearby, including an amazing coffee shop close by. A special compliment to the housekeeping team — everything was very clean, well maintained, and handled professionally throughout the stay. The gym was also excellent, especially for anyone who trains seriously. It had great support for a full HIIT workout, which is quite rare to find in Shenzhen hotels. Overall, Hotel Jen Qianhai is a comfortable, clean, and well-equipped hotel with a calm atmosphere and great amenities. Highly recommended!!

There was a slight misunderstanding this time, but I really appreciate how flexible and efficient the hotel staff were in handling the situation. I had booked this hotel online, but I accidentally ended up at another Hilton Garden Inn in the same group with a very similar name. I was quite confused and distressed at the time because we had just finished skiing at Huafa, and the children were extremely tired. After communicating with the front desk, this hotel agreed to cancel our reservation so we could rebook a room at the hotel we had actually arrived at. Thank you to everyone for their help, their flexible handling, and the speedy process, which allowed both the children and the adults to have a comfortable evening to rest.

The location is remote, but the room amenities are great and the service is excellent. There is a wide variety of options for the buffet breakfast, but it gets very crowded, so you have to wait for a table. There are no flaws other than the remote location; unless you are going skiing, it is too far away.

होटल का वातावरण सुंदर है, कमरे आरामदायक हैं और नाश्ता शानदार है। 27वीं मंजिल पर स्थित रेस्तरां से नज़ारा बहुत खुला है। स्विमिंग पूल पहले से ही छोटा है, और इसमें दो लेन और जोड़ दी गई हैं, जिससे बच्चे ठीक से खेल नहीं पाते! होटल के पास 7-11 सुविधा स्टोर है, और सी वर्ल्ड तक पैदल जाने में 10-15 मिनट लगते हैं।

This is our third time staying at the Hard Rock Hotel Shenzhen. We booked through other platforms the first two times, but this time we saw a special offer on Klook, so we booked a two-night stay in a Rock King Room through them. Upon arrival, we checked in at the front desk, and I would like to thank KAY for providing a room upgrade. When we got to the room, we were honestly a bit startled by how huge it was—nearly 800 square feet with two bathrooms and an unbeatable view. We had a wonderful time spending two nights here and look forward to staying at the Hard Rock Hotel again next time.

This stay was a very satisfying experience! The hotel feels brand new overall, and the rooms are clean, tidy, and exceptionally well-maintained. The biggest pleasant surprise was the view outside the window; it offers a wide open vista that instantly lifts your spirits. Special praise goes to the hotel service team. Every staff member is extremely polite and dedicated, making one feel welcome and well-cared for. My only minor suggestion is that it would be even more perfect if the breakfast selection could be a bit more varied and the quality slightly enhanced. Overall, it remains an outstanding accommodation experience, and I will definitely make this my first choice when visiting Qianhai again!

This stay was very satisfying! The hotel's location is excellent; you can take the MTR Line 9 directly to Hong Kong University Hospital, and the subway entrance is conveniently nearby. The staff provided friendly and courteous service. The pool was clean, towels were provided, and the view was nice. The gym was also great! The breakfast buffet offered a rich variety of options, with four chefs on-site preparing fried eggs, noodles, congee, and rice noodle rolls. The massage parlor downstairs was affordable and professional, likely "strictly guided" by Hong Kong housewives! Overall, the value for money is extremely high, and I highly recommend it!

A classic luxury hotel that can bring pleasant surprises during a trip. On the ocean-view side is the main building, and the breakfast is very rich, allowing you to dine while enjoying views of the sea and the pool. The room was a wonderful surprise, featuring a super beautiful view of the K11 Yacht Club marina, and we were even lucky enough to catch the sunrise! The hotel service is exceptionally good; from the front desk to housekeeping and the concierge, everyone was extremely friendly, patient, and attentive to detail. Thumbs up!

Convenient location, close to the shopping mall, but the room had a smoke odor. The washbasin is right as you open the hotel room door, making it feel cramped. The bathroom floor is very slippery, and the bathroom lighting is quite dim. Breakfast has many choices and a long service time. The restaurant's restroom had an overwhelmingly strong smoke odor, even worse than the mall.