GALA Hotel Boutique

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Great hotel, rooms are so nice and awesome Customer service

We really enjoyed our stay at Gala Hotel. The location is excellent and the hotel has so much character. Walking through the property feels like exploring a beautifully restored old mansion, with stunning historic architecture, high ceilings, and unique spaces around every corner. The entrance is beautiful, and we loved the cozy library tucked into one of the hallways with its floor-to-ceiling bookshelves. Even the complimentary corn candy in the lobby was a fun little touch. Our room had plenty of charm and definitely lived up to the boutique hotel experience. The bathtub and shower being right in the bedroom was a unique feature that we really enjoyed, and the bathtub itself was deep and high quality. The bed was very comfortable, and although our room didn’t have windows, it ended up being incredibly quiet, giving us one of the best sleeps we’ve had in a city hotel. The heated pool was fantastic, the massages were excellent and one of the highlights of our stay, and the staff made parking quick and easy. My only small criticism was the checkout process. After such a great stay, being asked several questions about whether we’d taken a towel and exactly who the tip was for felt a little awkward and unnecessary. It wasn’t a major issue, but it took away slightly from an otherwise excellent experience. Overall, Gala Hotel is full of history, charm, and personality. If you enjoy unique boutique hotels with character instead of another generic chain, I’d definitely stay again!

Everything was excellent, including the location, the historic building, the breakfast, the rooms, the walkable tree lined streets and the staff, especially Lettie at reception.

Perfect location, charming rooms, great shower, comfortable bed, and great staff. One small note - the wifi password didn't work in my room but my friend has no issues in hers. Would absolutely return! So many great bars, restaurants, and shops nearby.

The location is fantastic.

To me, this is the finest hotel in Colonia Americana section of Guatemala. Everything is perfect. The larger upgraded king-size bedroom was spectacular in every way. The Tree line Street has many cafés and is nice to walk on even if you aren’t necessarily going somewhere and is not far from the main nightlife street in this region. Finally, the staff, especially Lettie is superb.

Amazing location. Beautiful cafes steps away and walking distance to many trendy bars and restaurants

Hotel stay was great and close to awsome restaurants. Clean rooms, great staff and air conditioning cools down room quickly.

This place is incredible, great location in an incredibly uniquely positioned location

GALA Hotel was okay overall for the price, and the room itself was nice and comfortable. However, I didn’t like that our room was right next to the reception area because there was almost no privacy. People were talking loudly all day working answering the phone talking to other staff members while we were trying to sleep, which made it hard to rest. Another disappointment was that the restaurant and bar are no longer open. I was expecting to have food and drinks available at the hotel, so that was frustrating. Overall, the stay was decent, but because of the noise and lack of amenities, I’m not sure I would stay here again.