the tour guide - John (Aussie and Korean) was absolutely the best. very supportive, taken care of each of us. very friendly and he was a great photographer. he helped everyone with group photos and individual photo. took us to beautiful look out, secret look out. explained clearly about the area we are going. very impressive tour. we experienced the steam train. great fun. Blue mountain is great place to visit. we had great timing to experience 3 cables and historic train.