SCape by HARNN Spa au CentralwOrld à Bangkok

I was late due to traffic jam but they were kind enough to wait and text me to confirm my arrival. The massage was relaxing and I appreciated how they asked me about areas to avoid and to focus on.

按摩師：五星 服務：五星 環境：五星 設施：五星 氛圍：五星 期待下次再次嚟按摩！

按摩師：十分滿意 服務：十分滿意 設施：十分滿意 環境：十分滿意 氛圍：十分滿意

Le HARNN Spa est un véritable havre de paix. Dès que vous entrez, vous êtes enveloppé par le calme et la tranquillité. Les salles sont spacieuses et magnifiquement conçues, vous offrant une intimité totale pour une relaxation absolue. Le personnel est incroyablement aimable et attentionné, veillant à ce que chaque instant soit spécial. Et le thé... absolument divin – parfumé, apaisant et la conclusion parfaite d'une expérience spa impeccable. Chaque détail ici respire le luxe et le soin. Je suis reparti(e) rafraîchi(e), choyé(e) et en train de déjà planifier ma prochaine visite.

feels very pampering. the room deco in nice and relaxing and the massage skills are pretty good. need to book in advance

première fois que je visite ce magasin. Je suis allé au spa Heritage de Harnn, mais c'est bien mieux. L'emballage comprend un gommage corporel, un massage corporel et un massage de la tête… très relaxant et les produits de spa sentent si bon !

I visited Scape by HARNN at CentralWorld and had a mixed experience. The treatment was excellent. My therapist was skilled, the massage pressure was perfect, and the body scrub was very well done. The room was spacious with a private bathroom. The experience ended nicely with tea and sweet fruit. However, the arrival experience was disappointing. I arrived 30 minutes early, but was asked to return later instead of being invited to wait. Although comfortable sofas were available, I was not offered a seat. After returning, I was served a cold towel and tea, then waited another 10 minutes as the room was not ready. The reception area also faces the mall walkway, making it feel less private and relaxing than expected from a luxury spa. While I was very happy with the therapist and treatment quality, the welcome experience did not meet my expectations. Having visited many spas worldwide, this was one of the few where I did not feel genuinely welcomed from the beginning.

訪問は2回目ですが、日程の予約をするまでが本当にややこしくて大変でした。もともも、12月に旅行した時に予約したチケットだったが希望の日程が空いておらず予約ができなかった為キャンセル。キャンセル費用を支払ったのにもかかわらずキャンセル代金の数%の返金をまったくしてもらえず、何往復もメールのやり取りを繰り返しても解決せず、結局7月にタイに再び来たので、キャンセルなしでそのまま使用することにしました。しかし、また日程を決めるためにメッセージを送ったのにも関わらず店舗からはklook に問い合わせしてくれと言われ、klookには店舗に問い合わせしてくれと言われ‥。とにかくものすごくストレスでした。もうこの店舗は行かないです。

地點非常方便就在central world 1樓。環境非常優美。按摩師手法不錯。

nice massage, very relaxing with right pressure. overall it is nice atmosphere but there is loud music from store next door so it kinda of spoils the peacefulness of the spa.