After exchanging your ticket at the pier, you'll receive a paper wristband. Once you put it on, you'll wait to board the boat. Upon arrival, there will be someone with a camera at the entrance as you disembark. These are for the park's paid photo service, and you can pick up your photos at the souvenir shop at the end. The tour guide speaks both Malay and English. They will ask if you have your own guide; if not, they will explain things in rotation at each stop. The orangutans in the park have distinct and very entertaining personalities, and you can really feel the park's dedication. There's a feeding area where you can bring a few bananas to feed them. The electric fence is indeed live; although it's a low current, you'll still feel a jolt if you touch it.