The staff were fine. But, I was given a room that was far from the elevator and hard to find. In addition, there was no air conditioning in the hallways. So, by the time I got to my room I was sweaty and exhausted. The second night, after getting lost in the hot hallways again, my room key didn't work. I was, again, exhausted and hot and getting dizzy. There was no way to reach the front desk from my phone, and by the time I managed to make my way back to the front desk, I was concerned that what had started out as unpleasant was going to turn into a medical emergency.
It took the staff at the front desk a while to understand that I needed assistance. Once they understood, they were helpful. And changed my room.
Servicio de buggy (de pago)