The hotel is listed as a 5 star hotel, however, the rooms inside look more like a 2-star motel from 30 years ago. There was a moldy smell in the hallway and room, dirty bedsheets, and cracked bathtubs. Shower head was not adjustable and drainage was horrible.
Amenities aside, the staff there are extremely unhelpful, does not provide proper answers and English is clearly not their strong suit.
The minibar is also not included, which is not usual for a 5 star hotel. In general, the hotel just feels extremely money hungry, even extra bottled water was charged at a rediculous price. Worst of all, they had a surcharge for 2nd person staying there, which was a first for me.
Horrible experience overall, would never return and would recommend staying away at all costs! Literally had better experiences in 2 star motels.
Aparcamiento
