Hoteles en Guam

I would like to commend Sir Jun Ego for his outstanding assistance during our entire stay at Hotel Nikko Guam. From the very first day until our check-out, he went above and beyond to make sure we were well accommodated. He guided us on how to find transportation, introduced us to taxis, explained the use of Stroll, provided details about bus availability and schedules, and even suggested places we could visit during our trip. His efforts truly made our stay smoother and more enjoyable. Sir Jun played a huge part in completing our trip, and we are deeply grateful for his help. We highly, highly commend him for his excellent service.

Stayed for seven nights, and after reading many reviews, I thought it would be terrible, but it turned out better than expected. The location is great, with easy access to shopping. The room was clean, and you can request amenities from the front desk (toilet paper, towels). The water pressure was strong and hot enough, and the air conditioning was super cold and comfortable. You can bring your own hangers to dry clothes outside; the AC's outdoor unit dries them quickly (1-2 items). The front desk staff is also very friendly and can help you call a taxi to the airport for around $30 USD. I would definitely choose this place again next time. The only downside is that if the shops are closed, you have to take a longer route to get out. The hotel also offers a laundry room service hidden next to the main entrance. If you need to get water, you can go to the gym (I only found out in the last few days, and the front desk doesn't actively tell you).

place was great, big, clean and comfortable. location is the best and staffs are friendly, will book again

El personal del hotel, desde el conserje hasta el personal de limpieza, fue amable. Nuestra habitación estaba limpia y era acogedora. El aire acondicionado mantuvo la habitación fría (lo cual es agradable en Guam). Solo había una toalla de baño a nuestra llegada, lo cual no fue un gran problema, pero sí sorprendente, ya que había dos de todo lo demás. Un par de toallas de mano y paños serían útiles. En cuanto a la caja fuerte de nuestra habitación: seguimos las instrucciones varias veces, y la caja fuerte no se cerraba, por lo que no pudimos usarla para nuestros objetos de valor; puede que necesite algún tipo de mantenimiento o reparación. En general, tuvimos una estancia agradable.

The staff handover seemed a little out of it, they asked the next person in line, who was already registered, again. Also, the elevator doors close really slowly, and the shaking is pretty intense; it feels like an accident is waiting to happen. And I don't know why the air conditioning in the lobby has to be so cold.