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Reviews
4.7/5
Fantastic
67108 reviews
KimHong ***
2025-12-28 09:57:20
5/5
Fantastic Tokyo Station - Shin-Yokohama
you can use the QR quote on the voucher issued by Klook to enter the platform. There is no need to exchange for train ticket at the station. However, there was a bit of confusion of where to board the train and we had asked many staff before we were able to find the gate. it will be better if we board at ueno station instead of Tokyo station. And there is no need to change the timing in Klook if you are unable to catch your booked train. the ticket can be used for the date u have booked in any train to the same destination. if you change it in Klook, you need to incur addition admin fees which is not necessary. Also, I think taking the free seating ticket is better cos they don’t put you together even when you have booked the reserved seats. we were seated separately!
JEANETTE *********
2025-12-26 02:38:15
5/5
Fantastic Shinagawa Station - Shin-Osaka Station
very convenient, we just used the qr codes in getting in the terminal! i selected the 4 hours trip and green car section, so we were able to maximize our Shinkansen ride. plus we were able to see the majestic Fuji mountain! well recommended!
Kai ***************
2025-12-24 08:20:40
5/5
Fantastic Hakata - Yufuin
It was an awesome experience .Booking with Klook was so much ease . Pre booking is available and confirmed seats. The train was pretty and the staff are friendly too . Do take note that Car 1 is non airconditioned due to it is a sightseeing train and they would like to preserve the traditional style . They have cafe in one of the car and passenger able to enjoy the scenery .
Eva **********
2025-12-23 05:26:45
5/5
Fantastic Kyoto - Gare de Shin-Osaka
it's honestly the best theme park in the world. before this I've been to many such as Disneyland Paris and Shanghai, Universal Studios Singapore. but this one with its Harry Potter world exceeds all expectations
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Jonah ****
2025-12-20 07:09:03
5/5
Fantastic Tokyo Station - Shin-Osaka Station
It's a good choice to book the tickets with Klook as the seats would be booked in advance. We go the windows seat as requested and the view of Mt Fuji is breathtaking. On a side note, the QR code for the Shinkansen alone would not get past the gate as it has to be used together with the Suica. We wished we knew it before we were at gate as it is not easy with the crowd.
KimHong ***
2025-12-18 12:52:01
5/5
Fantastic Shin-Yokohama - Tokyo Station
easy to get in and out of the station with the direct use of the QR code issued by klook . We even took an earlier train back to Tokyo and sat on the unreserved seat. The station at Yokohama is very simple and direct as compared to that in Tokyo.
KimHong ***
2025-12-17 12:59:16
5/5
Fantastic Nagano - Tokyo Station
coming back from Nagano to Tokyo is so much simpler as the station itself isn’t as horrid as from Tokyo to Nagano. The train will be at the platform before the schedule time and so pls be at the platform at least 30 mins earlier. however, you can still take another train if you have missed the booked one but you need to take the unreserved seat. Actually there is no need to spend more on reserved seat. And there is a noodle stall in the platform so you can eat there if you have missed your meal.
Lay ***************
2025-12-17 04:47:36
5/5
Fantastic Kyoto - Nagoya
ease of booking on Klook: just choose the date and time n click your way to get to your destination.
experience on board: follow the sign board for the platform and train car details and wait at the designated spot n board with ease. boarding using QR code is easy
luggage space: we booked reserved seats with luggage space so we got ample space to put 28” n 32” luggages
seat arrangements: Klook arranged seat row 1 for us since we booked the reserved luggage seats for 5.
Melvin ***
2025-12-14 00:34:31
5/5
Fantastic Kyoto - Tokyo Station
Fast and efficient train system! Very reliable and on time.
luggage space: Very generous
ease of boarding: Very fast
ease of booking on Klook: Convenient and user friendly
experience on board: Comfortable
seat arrangements: Accurate
David ******
2025-12-13 08:16:03
5/5
Fantastic Tokyo Station - Shin-Osaka Station
Itsuku was so polite and knowledgeable! Thank you so much for the great experience. He was so patient; we spent way too much time feeding the cute deers! We really appreciated him taking us to the train station and guiding us to the non-stop back to Osaka when the tour was over. We also had fun with other people in our group, Paul and his wife were a joy to hang out with. My family wish you and Itsuku many blessings in the future! Book the trip, it's worth the steps.
