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The Chelsea Harbour Hotel and Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: The Chelsea Harbour Hotel and Spa
Address: Chelsea Harbour SW10 0XG, London, GB
Price range: From NZD 362.61
Rating: 4.1

Chelsea Harbour SW10 0XGSee map

NZ$ 362.61per night

This is the cheapest price in 30 days, based on the rates on 20 Sep

Top reasons for booking

Great view

Most user reviews comment positively on the view from their room

Popular facilities

Bar

Restaurant

WiFi

Swimming pool

Fitness center

Spa

4.1/5Great 1K+ reviews

Exploring the area

Fulham Broadway Underground Station, 1.0km, About 17 mins from hotel by foot

London Imperial Wharf Station, 200m, About 2 mins from hotel by foot

London City Airport, 16.8km, About 19 mins from hotel by car

Abingdon & Kensington Penthouse Suites

1 double bed or bigger

68 m²

Non-smoking

Marina Suite with Two Single Beds

2 beds

42 m²

Non-smoking

Saville Suite

1 double bed or bigger

85 m²

Non-smoking

Chelsea Suite with One King Bed

1 double bed or bigger

42 m²

Non-smoking

Chelsea Suite with Two Single Beds

2 beds

42 m²

Non-smoking

Chelsea Family Balcony Suite

1 double bed or bigger

42 m²

Non-smoking

Marina Suite with King Bed

1 double bed or bigger

42 m²

Non-smoking

River View Suite with King Bed

1 double bed or bigger

45 m²

Non-smoking

River view

River View Suite with Two Single Beds

2 beds

45 m²

Non-smoking

River view

Kings Penthouse Suite

1 double bed or bigger

175 m²

Non-smoking

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Reviews

Read all reviews

4.1/5.0

Great

1K+ reviews

Location

0.0

Services offered

4.2

Cleanliness

4.1

Atmosphere & facilities

4.2

Jonathan

Reviewed: 8 Jun 2026

5.0/5.0

Fantastic

Great breakfast and great staff

Dennis

Reviewed: 5 Jun 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Room was spectacular. Housekeeping did a phenomenal job. The staff at the restaurant were fine but not very on top of drink refills. They also would not let us sit at a table for drinks because it was for “eating only”

Toni

Reviewed: 2 Jun 2026

4.0/5.0

Great

Stayed with partner

Lovely hotel but has seen better days. In need of refurbishment. The A/C in our room was very weak & the shower was broken. The room was really spacious & very comfortable bed. Unfortunately our room overlooked the railway line which obviously increased the noise levels. The staff were very friendly & competent. The pool area wasn't particularly clean & the men's steam room wasn't working.

Patrick

Reviewed: 1 Jun 2026

5.0/5.0

Fantastic

Stayed with family

Fantastic location and service.

Chetan

Reviewed: 1 Jun 2026

1.0/5.0

Below average

Stayed with kids

Very Dirty and Nowhere Near 5-Star Standard We stayed at The Chelsea Harbour Hotel & Spa for two nights, and it was one of the worst hotel experiences we’ve had. The room was not clean, with visible dust, and there were even pieces of glass on the balcony—very concerning as we were travelling with two young children. The sofa bed was extremely uncomfortable, uneven, and not fit for use. During our stay, the shower stopped working mid-use, and the air conditioning also didn’t work during one of the hottest weeks in the UK. After threatening to check out, we were moved rooms, but the second room had the same issues—the shower still didn’t work, and the sofa bed was even worse. The spa was very disappointing and unhygienic. There were no towels available, and we were told to go back to our room to get some, which is unacceptable for a supposed 5-star hotel. Service was poor throughout. Staff seemed disorganised and inattentive, and requests were not properly handled. The only positives were the good location and nice breakfast. Overall, this felt closer to a 3-star hotel. I would not return, especially with children.

Steve

Reviewed: 31 May 2026

4.0/5.0

Great

Stayed with kids

After an initial problem with the room, the manager offered us an upgrade. One of our fav hotels. Great location over looking the marina and Thames. Looks like restaurant had a refit since we were last there. Swimming pool is excellent although could do with a bit of decorating. Will be going back. Watch out for parking charges at nearby design centre. Cheaper to book than turn up and pay.

ionela

Reviewed: 30 May 2026

1.0/5.0

Below average

Stayed with friends

This is easily the worst hotel we’ve ever stayed in. We had three rooms and none of them had working AC, we booked king beds suites and all the rooms had twin beds pushed together. The heat and the gap in the bed made this worse than a travelodge. On top of this, the design of the rooms is extremely backwards, there’s no space in the room, the bathroom has a weird skinny shape, the shower room opened against the door and could barely move inside the shower. The toilet had a door stop right where your feet are, and overall the staff was not helpful or caring. It was my birthday stay and they ruined it. Oh and there’s building works going on outside so if you’re on any floor between 1-4 you’ll be woken up at 6 am

doreen

Reviewed: 29 May 2026

5.0/5.0

Fantastic

Solo stay

All round excellent service

Barbaraann

Reviewed: 28 May 2026

5.0/5.0

Fantastic

Stayed with partner

We absolutely loved staying at the hotel our room was out of this world and so was our view the staff could not do enough for us

Ann-Marie

Reviewed: 27 May 2026

3.0/5.0

Good

Stayed with friends

Spa facilities are in need of redecoration. Booked a 3 bed Suite yet they wanted to charge for a third bed. The security /doorman were lovely- the friendliest of the staff. Cucumbers water in the lobby was good.

Overview

The Chelsea Harbour Hotel and Spa

First open:1990-01-01

Renovation:2023-01-01

Rooms:158

Floors:8

Star rating:

Chelsea Harbour

Description

Chelsea Harbour

See all

Exploring the area

Transport

Fulham Broadway Underground Station

Subway stations

1.0km

London Imperial Wharf Station

Train stations

200m

London City Airport

Airports

16.8km

Attractions

Stamford Gate

800m

Chelsea Football Club

900m

Stamford Bridge Stadium

900m

Chelsea FC Museum

1.0km

Leeukop Golf Course

1.6km

Chelsea Physic Garden

1.7km

BBC Earth Experience

1.7km

Royal Society of Sculptors

1.8km

See map

Facilities & services

Popular facilities

Bar

Restaurant

WiFi

Swimming pool

Fitness center

Spa

General

Air conditioning

Parking (additional charge)

Elevator

Accessibility

Safety & security

Safety deposit box

Fire alarm

24-hour security

Business facilities

Business center

Meeting facilities

Cleaning services

Dry cleaning

Laundry service

Reception services

24-hour front desk

Concierge

Foreign currency exchange

Health & fitness

Sauna

Food & drink

Room service

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 16:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Children aged 5 and under stay free when sharing a room with two adults and using existing bedding. Children aged 6-11 additional supplement of £48 for stay and £12.50 for breakfast will be charged.

Extra bed will be charged whenever requested also for children below 11 yrs.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The cost of an extra bed does not include breakfast.

Children are permitted in the spa from 9:30 AM to noon and 3-5 PM daily.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age	Fees

0-5 years old Not included	Free
6-11 years old Breakfast included	GBP12.50 per person per night
6-11 years old Breakfast included	GBP12.50 per person per night

Children aged above 11 will be charged as adults at this property

Up to 1 children aged 11 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Only 1 extra bed can be provided for each room

Age	Fees

Other

Extra bed: GBP48.00 per person per night

Costs for cribs and extra beds aren't included in the total price. You'll need to make a separate payment for them when checking in. Child and extra bed policies can vary depending on the room and the total number of guests staying. Please contact the hotel directly for details.

Pet policy

No pets allowed

Other fees

Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children

Valet parking fee: GBP 85.00 per day (in/out privileges)

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: GBP 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Stop by The Harbour Bar for lunch, dinner, or brunch, where this bar/lounge specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

The Chelsea Harbour Hotel and Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews