Hotel El Huacachinero - Hotel Familiar

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Shower water is like dripping. Staying an overnight is fine.

Turned up at chec in

Air conditioning was very difficult to operate. No sufficient water pressure. No hot water, just near cold. Hair dryer was to share between rooms. If it wasn’t available, too bad. Communicating with hotel before to better plan was not useful. I’ve asked them for lavenderia (laundry service), and they told me that if I find one to let them know (it was right next door with a big sign laundry service. They clean the room with bleach all the way. Smelled bleach every time they clean the room (at least it’s clean but the odor is really strong) If you don’t mind, there are party every night next door till 3 am with big bass.

The hotel was in a great location and we barely had to walk far to get anywhere. One annoyance we had was that our shower didn’t work properly with very low pressure and we weren’t able to control the temperature. Apart from that we had no issues, the breakfast was nice with eggs provided on request.

Very convenient location and close to bus & activities meeting point. Nice pool, but closes at 7pm, which is a little early since many activities run into sunset hours (approx. 6pm). We were allowed to check in early, which was nice. Only complaint is that breakfast was supposed to start at 6:30am, and there was nothing set out by 6:40am when we had to go meet our bus.

Solicitamos desayuno temprano para el otro día porque debíamos realizar check out temprano, se nos dijo que nos resolvería y la persona encarga durante la mañana cuando le preguntamos nos ignoró por completo y hasta sentimos que se incomodó y no nos resolvió en lo absoluto!

The exterior facilities like the pool and breakfast room were in good order. The actual bedroom was a disappointment. The first room the toilet didn't work. The front desk gentleman got us a second room. The second room the water was running brown and rusty. The shower dripped with hardly any pressure. The young man helped us changed to the third room. Finally the third room all the plumbing worked, but the bathroom door handle was broken, the hot and cold water shower tabs were reversed and were looking broken as well, but by then we were too tired to ask to change to the 4th room. It seems that the hotel management was not putting much effort in the upkeep or maintenance of the rooms. Breakfast at least was good, with freshly cooked eggs to your order. The pool looked nice but we didn't have time to test it out. The hotel was not as active as the others on the same block. Perhaps the words about the poorly maintained rooms had gotten around?

Very nice pool area but room small and musty smelling with tired bathroom and old furniture. Air con worked well. Staff not very helpful. Overpriced for the standard.

The hotel, although small, it gave a relaxing atmosphere.

Such a beautiful place! Fantastic breakfast with fresh eggs to order! The pool is quiet and so refreshing! Poolside rooms were perfect! Definitely the nicest place on the strip!