SUNRISE Aqua Joy Resort - All inclusive

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This Hotel is the perfect all rounder, I have come for 3 years now and keeps getting better each time! The facilities, food and entertainment is great for families and couples with the best balance of value. What really is standout is the staff, they are the most friendly and fun people you can imagine. The animation team are the best really good from Adam, MoMo and Hoem absolutely fantastic hospitality. Fully recommend coming.

This hotel was extremely noisy from 9am throughout the day due to ongoing construction work. Builders were cutting tiles with loud machines, using a digger, and creating a lot of dust and strong burning smells from the tile cutting. It was impossible to relax or enjoy the stay. The room was very poor for the price we paid. We previously stayed at Alibaba Hotel, which was cheaper, had much larger and more modern rooms, bigger swimming pools, and a huge aqua park. Compared to that, this hotel offers very poor value for money. On top of this, I made a small mistake with my reservation, and the reservation manager, Ahmed Bakry, charged me $120. He showed no willingness to help or find a solution, so I lost $120 for nothing. Overall, I am very disappointed with my experience. I will never return to this hotel and do not recommend it to anyone.

We had a problem in the beginning while taking a flight the hotel said they don’t have our booking and gave us a little hard time awaiting the same but later we enjoined the place. Hotel should organize shuttles as getting uber is very inconvenient and pricey

Be careful! We had a leak for 8 days and it was never repaired, they preferred to turn off the AC

We has good Times. The staff was helpfull and the food was good. The rooms were just ok.

The receptionist karem and mahmoud are so helpful and supportive would like to thanks all the staff

We stayed in a swim up room which was great, it was like having our own private pool at times! The food was lovely, a great selection including great eggs made to order for breakfast. The staff were all very friendly and made sure we had everything we needed, a special shout out to the cleaner Ahmed and Hamada from the dining team who were both great!

The services were amazing, awesome, kind and patient people, they were always smiling and all the time happy to help. If I could come again in Egypt, I would definitely chose Sunrise Aqua Joy again! The staff priority was our comfort and well being, I am really impressed about that. I leave the resort yesterday but I already miss those people and that place. Thank them for everything! God bless them all! ❤️

Fun

Room were a little old fashioned, not much to do around the area. Inappropriate entertainment some days especially when kids were watching. Very expensive and frankly extortionate prices for simple pamper treatments.