L’Edmond Hotel Parc Monceau

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room was modern clean and well pointed

This place is a dump! Stay away, believe me! Dirty rooms, aunts everywhere, certain staff members rude and uncomodating. Did not want to give us a change of room. Not a 4 star hotel - maybe a 2 with 4 star prices. Super disappointing stay. Never ever will we reurn to this hotel.

Na

This stay was nothing short of a nightmare. Upon arrival, our room wasn’t ready, which we accepted, but when we returned, the elevator was broken. Our room was on the European 3rd floor—four flights of stairs. Management repeatedly assured us the elevator would be fixed, yet it never was for the entire five nights. My husband has bad knees, and the constant stair climbing left him in severe pain that continues nearly a month later. Their repeated promises felt like lies. The room itself was in terrible condition. The couch was filthy and dingy, clearly not cleaned in years. The dishwasher was broken. The in-room phone didn’t work, nor did the front desk phone. Only one bottle of water was provided, forcing us to navigate stairs just to refill it. Did I sign up for an airbnb?? Housekeeping was abysmal: bathrooms were never cleaned daily, hair left on the floor, towels not replaced even if deliberately left on the floor. The safe was already locked when we checked in. We reported all these issues immediately, and nothing was fixed—not a single problem addressed during our stay. The only positive was the front desk staff, who were polite and courteous, and did help with our luggage. But management failed completely. Compensation promised at checkout never materialized, and corporate never followed up. This stay was not just disappointing—it was an ordeal. I will never stay at another Sonder property, and I strongly advise anyone reading this to avoid this hotel at all costs.

The accomodation was lovely and suited us well. The staff were very helpful and courteous throughout our stay. We had a couple of issues which were resolved quickly. The first being that the room wasn't ready in time for our arrival time, however we were able to use the restaurant/ cafe. The room we had was unfortunately up a flight of stairs (section without a lift) which was difficult with a large suitcase and with a toddler/ pram. Overall the room was lovely, clean and had all we needed. The location of the hotel was great too.

Very kind, friendly, helpful and accommodating staff.

Lovely neighborhood, comfortable room, friendly helpful staff

You don’t get the room you book. So it’s wise not to co

After encountering a minor issue at our originally booked hotel, we were fortunate to discover this property as a last-minute alternative. It exceeded our expectations in every way. The service was exemplary, with exceptionally friendly staff who made us feel welcome throughout our stay. Our room was remarkably spacious for Paris, offering both comfort and convenience. The hotel’s location is equally appealing—set in a charming neighborhood filled with cafés, restaurants, and patisseries. Guests can reach the city center with a pleasant 25-minute walk, while public transportation and ride services such as Bolt provide quick and affordable alternatives. In summary, this hotel combines excellent service, comfort, and a delightful location, making it a highly recommended choice for travelers visiting Paris.

We felt really safe and secure staying here. It was very clean and the staff at reception were very friendly, kind and helpful. It was a convenient location to walk everywhere or to catch the metro less than a block away. We were able to leave our luggage locked up securely while we waited for our room to be prepared which gave us an opportunity to explore and walk around freely. Parc Monseau very close by and so beautiful to see as well. Thank you!