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Guests and rooms

2 adults, 1 room

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Phoenix

Untere Wiestistrasse 11 See map
Top reasons for booking
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With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.
Great view
Most user reviews comment positively on the view from their room
Popular facilities
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Free WiFi
Fitness center
Spa
Luggage storage
4.6 /5 Fantastic
654 reviews
Exploring the area
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Zermatt GGB, 400m, About 7 mins from hotel by foot

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Overview

Phoenix

Rooms: 27
Floors: 4
Star rating:

With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.

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Exploring the area

Transport

Zermatt GGB

Train stations
400m

Attractions

Antiquitäten & Gallerie Glacier Zermatt

200m

Zermatt Matterhorn Viewpoint

300m

Hotel Restaurant National

300m

Matterhorn Konditionstraining

300m

Hotel & Solebad Arca

300m

Gornergrat Railway

500m

Fly Zermatt (Alpine Adventures)

500m

SkyGirl Paragliding Zermatt

500m

Zermatt City Tour

500m

Zermatt

600m
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Facilities & services

Popular facilities
Free WiFi
Fitness center
Spa
Luggage storage
General
Airport, bus/train station pick up & drop off (additional charge)
Fireplace
Elevator
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Property policies

Check-in/out Time

Earliest check-in time: 3:00 PM - 7:00 PM

Latest check-out time: 10:30 AM

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other fees

Pet fee: CHF 20 per pet, per day

Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

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