Winners Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

입실했는데 방에 왕파리 날아다님 방바꿨는데 화장실 세면대는 물이새서 사용불가 다시 왕파리 있던 방으로 복귀 에어컨은 밤새 덜덜거리고 방에 하자있음 업그레이드해주는게 정상인데 같은수준의 더 형편없는 방으로 바꿔줌 방 전화기는 때가 꼬질꼬질 성수기라고 17만원이상 받음 트윈에 시티뷰 여행잡침 호텔좋다고 올린 인간들은 뭐지 싶다

접근성이 좋은 편리한 위치와 넓은 주차장이 마음에 들었습니다. 객실 청결도가 좀 더 좋았으면 하는 아쉬움이 있습니다.

주문진 수산시장이 바로 앞이고 걸어서 도깨비 방파제 걸어갈수있고 중앙시장이나 강문해변 경포대 다 가까워 여행하기 좋았어요 가성비 만족합니다

객실이 층간소음이 너무 심하게 나서 힘들었습니다

객실내 의자 있었는데 고물상에서 주워온듯할만끔 지저분하고 낡았음 기분망쳐서 다신 안가고싶은

색실 깔끔하고 주문진항 앞이라 위치가 너무 좋아요

Room was way too small.

Very nice interesting hotel

I booked the most expensive room for two nights. I wanted to treat my family a nice room with an ocean view. As we walked in, there were two men behind the front desk whom I spoke to. One was tall, wore a long sleeve button up and the other man wore a tank with shorts and sandals. Very unpresentable. He was soaking wet with a towel around his neck. While I checked in, they told me last minute that we would stay in the 8th floor the first night and the 3rd floor the second night. This made me very confused. I booked the same room, highest floor at a costly price but we have to be escorted to a lower room? The hotel description does not say anything about being moved anywhere. They didn't give any discounts either. They told us that we have to stay in a lower room for the same price as the expensive room. What kind of service is that!? Moreover, my family and I were very tired of traveling for hours so, I tried to resolve it. All of the sudden, the soaked man raised his voice and repeated their last minute arrangent with me. As I try to discuss with him, he started to yell and throw hand gestures at me. His face was red, his sweat flew off and kept exposing his armpits. This unpresentable man had the audacity to do such action in front of my mother and kids present in the room. I concluded that I could no longer trust them to have my family stay under their accommodation. We left the premises and was denied a refund. What an absolute disgrace. Do not recommend.

If you like the trend to NO closets and NO drawers, you might enjoy this hotel more than we did. The good news was that the front desk staff was extremely helpful and there was always someone available who spoke English. The breakfast, though not included, was excellent. The not so good was that the maid service skipped our room on a day we did not return until late, their towels were way too small and the location was not convenient. We would not recommend this hotel.