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2 adults, 1 room

Shakespeare Hotel

22-28 Norfolk Square(Paddington)See map
Top reasons for booking
Family-friendly
Good location
Friendly staff
Dining
Popular facilities
Free WiFi
24-hour front desk
Luggage storage
3.6/5Good 1K+ reviews
Reviews summary
Prime location near Paddington Station and Hyde Park. Friendly, helpful staff. Clean rooms, comfortable beds, good breakfast. Good value for money.
Exploring the area
Paddington Underground Station, 200m, About 2 mins from hotel by foot
London (QQP-Paddington Train Station), 200m, About 3 mins from hotel by foot
London City Airport, 15.9km, About 18 mins from hotel by car

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Read all reviews
3.6/5.0

Good

1K+ reviews
Location
0.0
Services offered
3.9
Cleanliness
3.3
Atmosphere & facilities
3.3
Reviews summary
From real reviews, powered by AI
Overall impression
Prime location near Paddington Station and Hyde Park. Friendly, helpful staff. Clean rooms, comfortable beds, good breakfast. Good value for money.
Location
Close to Paddington Station, Hyde Park, and public transport. Easy access to tube and buses. Many restaurants and shops nearby. Quiet street, near a square park.
Services offered
Helpful and attentive staff, especially at breakfast. Luggage storage available. Good breakfast with variety and hot items. Smooth early check-in. Welcoming staff.
Cleanliness
Rooms consistently clean. Daily housekeeping provided. Fresh linens and towels. Spotlessly clean rooms noted. Property generally clean. Good bathroom.
Atmosphere & facilities
Comfortable beds. Fans provided in rooms. Good for short stays. Water station in lobby. Vending machine. Fridge, hairdryer, multiple plugs, USB ports in rooms.
All
4.5+
3.0+
Family-friendly
Clean rooms
Good location
Friendly staff
Large space
Dining
Richard
Reviewed: 25 Jul 2026

4.0/5.0

Great
Location was great , just next to Paddington station, only spoke once to staff at check in - pleasant - got in late . No lift , had to carry suitcases up three flights of stairs, Unfortunately picked the 3 hottest days ever To stay in London , and fan for room not adequate. Overall happy with , location, price paid ,especially for location.
Nalini
Reviewed: 22 Jul 2026

1.0/5.0

Below average

Solo stay

No elevator for four floors Staff is rude unhelpful uncourteous Very very small rooms uncomfortable bed
Derek
Reviewed: 19 Jul 2026

2.0/5.0

Below average

Stayed with family

Really dilapidated hotel which was a big disappointment. One of the rooms we got didn't have an en-suite bathroom - it was located down the hallway.
Sylvette
Reviewed: 17 Jul 2026

3.0/5.0

Good

Solo stay

I was put on the 4th floor (5th in the US). From the 3rd to the 4th the steps on the stairway were extremely narrow and on the 4th going up no lighting until arrival. So be careful. Also I do not recommend this hotel in hot weather as we just had it in Europe. You could open the window, there was an electric fan and a small fridge. Still very hot. The location was fabulous, a few blocks from Hyde Park. And close to Paddington.
Benjamin
Reviewed: 16 Jul 2026

2.0/5.0

Below average

Solo stay

The room was clean and the place was tidy. But - - The little sign by the sink in the room (on the 4th floor) that I didn't notice until going to bed on a hot night ("non potable water"). I had to go down to the ground floor to the only water fountain. - The shower is only just usable, Incredibly low water pressure, the h/c taps reversed, no thermostatic valve so you can get scalding water, and you need fingers like a safe cracker to dial in a comfortable temperature. - The toilet seat was loose and moved around...come on guys, that's like two bolts to tighten. - A single container of clear gel, none of your shampoo/conditioner/shower gel here. I like the location, and some hotels around here are pretty good, but this was a disappointment.
Helen
Reviewed: 14 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Great location! There is no elevator....we were on the 3rd floor.
Claire
Reviewed: 12 Jul 2026

2.0/5.0

Below average

Stayed with friends · For friends and family

Good location for Paddington and Hyde park. We realised that this was a budget hotel but it fell well below our expectations. We have stayed in similar priced hotels in this area but this is by far the worst. Unhelpful, unwelcoming and unfriendly welcome by male receptionist on arrival to check in. Very small room with tiny shower room which smelt of dodgy drains. Awful breakfast for choice and quality. Only ‘cooked’ options were baked beans and scrambled eggs in a Pyrex bowl on the counter which were stone cold. Breakfast was 7.30 until 9.30. We were with friends and met for breakfast at 9.10. At 9.30 on the dot all the breakfast food was cleared away and at 9.40 despite still finishing our drinks, we were asked to leave so they could close the dining room. It was not a friendly or relaxed environment and unfortunately I would not recommend booking this hotel.
Brianna
Reviewed: 10 Jul 2026

2.0/5.0

Below average

Stayed with kids

It was a nice location, but there were no elevators and we had to drag our luggage up 4 very narrow flights of stairs. It was very hot with no air conditioning on the 4th floor. They only provided one fan. It is pretty miserable for the 2 nights we stayed, especially for the amount we paid.
salar
Reviewed: 10 Jul 2026

2.0/5.0

Below average

Solo stay

Should have air conditioning
Erica
Reviewed: 8 Jul 2026

5.0/5.0

Fantastic

Stayed with friends · For friends and family

Great budget hotel option if you don't plan to spend much time in your room. We had a room with two single beds and it was perfect for two travelers. The AC was amazing and the water pressure was good and strong. Extremely close to Paddington station made getting to the airport the next day a breeze. Didn't explore the area much but we were only staying for one evening and it served our purposes perfectly.
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