Hotel Villa Carlotta

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel has a lot of character and staff was lovely. Old hotel with not great ac and had a huge allergy attack from either mold from ac or previous animal in our room.

This hotel was listed as 4 star. The decor is WW2 era. Not what I've seen in other 4-5 star hotels. The rooms are clean but again very spare and dated. The breakfast is just the basics nothing special. The staff is kind and helpful. I appreciate all they did with arranging an early morning taxi and storing my luggage. It's situated in a beautiful historic area but there are no restaurants close by (walking distance). The pool is a nice perk especially since the temp was 98-100 degrees. It's quiet and off the beaten track.

HELPFULL STAFF & GREAT LOCATION. A PERFECT STAY NEAR THE WALL OF FLORENCE

A beautiful hotel located approx 25 min walk from ponte vechio bridge. The staff are super friendly and helpful. Dogs are welcome. Breakfast was continental with plenty of choice. Pool area clean. 2 shaded areas about 6 sun beds were out when we were there plus deckchair type seats. You are given a towel to use by the pool on arrival. Pool cold so ery cooling in the heat. 1 downside was the pool did need some updating of the tiles at the bottom of it. There is a bararea all very historic in its decor as well as a piano. The rooms are either on the 1st or 2nd floor of the main hotel or on the extension by the car park. There is a night watch man on duty. The door is locked at 11pm you are given the code to use if you're returning later than this to the hotel. The room was perfect. Tall ceilings huge bed lovely bathroom. The rooms were cleaned daily. There was a tv on the wall. 1 wardrobe. A fridge, kettle but no cups or milk I think you ask for these at reception. The fridge has complimentary water coke and beer. This is replenished each day and you are charged at the end of your visit. We have no hesitation in recommending this hotel.

just like the building, the property is old and rundown. The air-conditioning did not work and there were bedbugs and we found bedbugs in the room. the pool is ok and breakfast could be better. the only thing good was the front desk help calling taxi and restaurants reservations.

Great stay! About a 20ish minute walk to Ponte Vecchio

Our family of 5 had a wonderful 4 night stay in the main building (kids ages 10,12,14). It’s a converted very old Villa that has been nicely renovated and the room sizes were generous; it was so charming! We really appreciated the pool after hot afternoons walking in the crowded city and museums. The neighborhood is just outside the Boboli Garden two blocks from the Roman Gate but felt like we were staying miles away from the busy, crowded city streets. All you see and hear around the Villa are trees and the sounds of the birds, with almost no traffic noise at all. The hotel wasn’t crowded, and breakfast had a nice variety and the most delicious fresh croissants! The staff was very attentive and friendly. It’s a 4 star hotel but I’ll give it five stars for charm, location, amenities and service!

Great experience at Hotel Villa Carlotta. Quiet location with a lovely pool that unfortunately we didn't have time to use. My only note was it would have been nice to have been offered a drink while we were sat by the pool on our first morning but that's a minor minor detail. Loved it and would have loved to stay longer.

Small hotel, good quiet location but still within walking distance from all main attractions. Staff was very helpful, more than decent breakfast

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