Apollo Hotel London – Near Hyde Park & Paddington Station

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room had a very strong chemical smell, especially in the bathroom. As for staff they were very friendly, but we were told that there would be no housekeeping. However, the cleaning staff came three times to knock at our door before 11am during our stay. I asked twice to not have my room serviced (no ‘do not disturb’ handle), but they came anyway. Not having a safe in the room, I wasn’t very comfortable with having a stranger in my room during my stay.

Good thanks gracias bueno

I didn’t feel comfortable staying in here the entire time. The room was barely acceptable, given the price. However, I suspect they didn’t change the pillow sheet, because it stank terribly. The staff were a bit reluctant to my requests. The hotel lacked air conditioning, one could easily tell the room stank. If I were to choose again, I would have chosen any other hotel. This one was probably the worse ever I have gotten myself into. Please avoid at all cost. Sorry!

Is nice if we have more pillows one is not enough because they are flat, maybe new mattress they are noisy when you move bed is like for single person, but nice location easy access

Had an excellent stay at the hotel and the staff were very friendly . Would book again

Absolutely fine for the price. Great location. Room had been recently redecorated. Basic but reasonable.

Very helpful staff and clean room.

Ok hotel considering what we pay .

Here is your text translated into English: On my first stay, I didn’t know that the suite had nothing in it. Literally, the suite only has a bed. However, there was a shampoo in the room. They may have given me the wrong room, because I had already unpacked my suitcase and I even said, “This is not the one I chose.” I left the hotel, booked another night, and the next day they gave me a room that had leftover soap. It was a single bed. The daily rate was £122. The room was cold, with no carpet. The rooms have nothing except the bed and the TV. I didn’t get any room like the ones shown in the photos of the advertisement. The only positive point of the hotel is the location. There is only one person to do everything. On my first stay, they didn’t even give me the door code; I had to keep calling every time I arrived back from an appointment to get the door opened. There is nothing in the hotel besides the reception and the suite. And the suite they put me in didn’t even have decent soap, only one towel for showering. A tiny, cold room with no carpet. The hotel is under renovation. So you pay, but you’re basically only paying for a bed and the location—no comfort at all.

Shops and park less than 5min away