La Clef Louvre Paris by The Crest Collection

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This was my third stay at this property. The staff are helpful and friendly. The property has a cozy and elegant feeling. Beds are comfortable. Beautiful linens and amenities.

Très bien situé , service très professionnel , chambre impeccable et bien. Climatisée

Great location and the staff was fantastic especially Ali.

I booked La Clef Louvre Paris by The Crest Collection expecting a true five-star experience, but unfortunately the hotel did not meet that standard. The shower water pressure was extremely weak, and getting into the bathtub/shower requires climbing over a very high edge, which is a serious safety concern, especially for elderly guests or anyone with mobility issues. I was also surprised that there was no minibar, an amenity commonly expected in a hotel of this category. The most disappointing part of my stay occurred on the night of July 8, when the hotel lost power at approximately 5:00 a.m. Electricity was not restored until around 12:00 p.m., leaving guests without air conditioning, lights, or basic room functionality for about seven hours. I was feeling ill that night, making the situation even more difficult. It is hard to understand how a hotel claiming to be five-star does not have adequate backup power for its guests. The staff were courteous and professional throughout my stay, and I have no complaints about their service. My concerns are with the hotel’s facilities and management. Given the circumstances, I believe refunding the room charge for that night would be an appropriate gesture. Unfortunately, this was not the five-star experience I expected.

Excellent Location. Room was as advertised and the Staff was very helpful.

The property is not 5 star! At best it would be a mid-tier 4 star. It is very dated and run down. It appears dirty and the staff are not friendly at all. Other than the location - avoid this hotel.

Great experience

Everything was just great!

Amazing location, very professional staff, beautiful rooms. Highly recommend.

It’s ok but not 5 star