Sheraton Chongqing Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

AMAZING! don’t risk it with other hotels and stay here! their price is completely worth it, wonderful location, good breakfast, huge rooms, great views and the hotel is beautiful

Shiny!

Very dated hotel, room was way too warm and shabby .. breakfast was a noisy disorganised experience.

Last min booking for family trip. Assigned a pretty big room. Overall satisfactory but breaks fast options can be improved as I practically have been

The staff are friendly and helpful

Very cold hotel, lobby, bar, restaurant was very unfriendly and uninviting For a 5 star hotel this wasn’t as I expected with no one able to speak English

Very disappointing stay Hotel lobby cold with no heating ( unlike the Radison blue hotel further up road) hotel lobby bar empty because again it was to cold to sit there Not what I expected from a high star hotel chain

Very beautiful hotel, helpful staff and convenient location..

Checked out a few days early , rooms a very run-down and one building is mostly vacant . Lobby and exterior are beautiful , but not much traffic and I think that’s why it’s a bit outdated in rooms … fixtures falling apart and carpets stained , also no English tv options and gate often didn’t lift up when trying to exit parking lot , therefor we had to make multiple calls to front desk sometimes while being honked at . 500 deposit was expected to be paid even though when booking room online , everything was paid for supposedly thru Expedia ! Still waiting for that back after checking out four days early …told absolutely no refund for checking out early due to Expedias policy …. Don’t use Expedia if you have doubts , refunds are next to impossible !

The whole hotel is too dark everywhere with a very unfriendly staff. Many areas are broken without repair and maintenance. It is a shame to be awarded a 5 stars.