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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Name: Cross Hotel Osaka（ORIX HOTELS & RESORTS）
Address: 2-5-15 Shinsaibashi-suji(Chuo-ku), Osaka, JP
Price range: From EUR 99.98
Rating: 4.8

2-5-15 Shinsaibashi-suji(Chuo-ku)See map

€ 99.98per night

This is the cheapest price in 30 days, based on the rates on 30 Nov

Top reasons for booking

Family-friendly

Good location

Great view

Friendly staff

Dining

Popular facilities

Bar

Coffee shop

Restaurant

Free WiFi

Fitness center

24-hour front desk

4.8/5Fantastic 1K+ reviews

Reviews summary

Prime Dotonbori location near transit and shopping. Friendly multilingual staff, clean comfortable rooms, delicious diverse breakfast, and excellent deep soaking tub facilities highlighted.

Exploring the area

Namba, 600m, About 10 mins from hotel by foot

Osaka-Namba Station, 400m, About 6 mins from hotel by foot

Ebisu bashi, 100m, About 2 mins from hotel by foot

Superior Double Room, Non Smoking (Cross Floor)

1 double bed or bigger

27.0 m²

Non-smoking

Twin Room, Non Smoking (Standard Floor)

2 beds

27.0 m²

Non-smoking

Standard Floor Superior Double Room Non-smoking

1 double bed or bigger

27 m²

Non-smoking

Double Room (1 Adult)

Bed type arranged at check-in

Deluxe Double Room, Non Smoking (Standard Floor)

1 double bed or bigger

27.0 m²

Non-smoking

DOTONBORI view DOUBLE, Non Smoking

1 double bed or bigger

24.0 m²

Non-smoking

River view

Deluxe Double Room, Non Smoking (Cross Floor)

1 double bed or bigger

27.0 m²

Non-smoking

Triple Room, Non Smoking (Standard Floor)

Multiple beds

27.0 m²

Non-smoking

Suite, Non Smoking (Cross Floor)

2 beds

103.0 m²

City view

Standard Floor Triple Room

Multiple beds

27 m²

Non-smoking

Standard Floor Deluxe Double

1 double bed or bigger

27 m²

Twin Room, Non Smoking (Cross Floor)

2 beds

27.0 m²

Non-smoking

King Room, Non Smoking (Cross Floor)

1 double bed or bigger

27.0 m²

Non-smoking

City view

DOTONBORI view TWIN, Non Smoking

2 beds

27.0 m²

Non-smoking

River view

Superior Double Room, Non Smoking (Standard Floor)

1 double bed or bigger

27.0 m²

Non-smoking

Double Room, Non Smoking (Cross Floor)

1 double bed or bigger

24.0 m²

Non-smoking

City view

Triple Room, Non Smoking (Cross Floor)

Multiple beds

27.0 m²

Room RUN OF HOUSE

Bed type arranged at check-in

24 m²

Dotonbori View Room Non-smoking

Bed type arranged at check-in

24-27 m²

Double Room, Non Smoking (Standard Floor)

1 double bed or bigger

24.0 m²

Non-smoking

No pictures available yet

Cross Junior Suite

2 beds

48 m²

DOUBLE STANDARD

Bed type arranged at check-in

24m² m²

Earn KlookCash for this booking & save on the next one

Reviews

Read all reviews

4.8/5.0

Fantastic

1K+ reviews

Location

4.9

Services offered

4.8

Cleanliness

4.7

Atmosphere & facilities

4.7

Reviews summary

From real reviews, powered by AI

Overall impression

Prime Dotonbori location near transit and shopping. Friendly multilingual staff, clean comfortable rooms, delicious diverse breakfast, and excellent deep soaking tub facilities highlighted.

Location

Prime location in central Dotonbori, directly opposite Don Quijote and near Shinsaibashi. Close to Namba Station and major subway lines, providing easy access to shopping and dining.

Services offered

Friendly, multilingual, and helpful staff providing exceptional customer service. Luggage storage and forwarding services available. Excellent breakfast buffet with diverse options. Complimentary fruit-infused water and cold towels provided.

Cleanliness

Consistently clean, modern rooms and public areas with spotless bathrooms. Air purifiers equipped in rooms. Flexible housekeeping schedules accommodated upon request.

Atmosphere & facilities

Spacious rooms featuring comfortable beds and stylish interiors. Large bathrooms with deep soaking tubs and provided bath salts. Nice gym facilities and welcoming guest amenities available.

Klook User

Reviewed: 5 Nov 2026

5.0/5.0

Fantastic

Double Room, Non Smoking (Standard Floor) · 2 Adults · 4 Nights

We really liked this hotel which was had a great location close to great restaurants, shopping and a large Don Quijote. Luckily we were in a room facing away from the busy streets so it was quiet as well. The bed was comfortable and the room had everything we needed and luggage transport was convenient. The staff were helpful and we liked how there were printouts with recommendations on restaurants nearby. Our booking included breakfast which had a great variety of different food to select from and we especially liked the ice cream.

Klook User

Reviewed: 27 Sep 2026

5.0/5.0

Fantastic

Standard Floor Triple Room · 2 Adult(s), 2 child(ren) · 3 Nights

It was great in all aspects. we loved staying here. If we return to Osaka we will stay here again. it was recommended by by sister.

Klook User

Reviewed: 2 Sep 2026

5.0/5.0

Fantastic

Double Room, Non Smoking (Standard Floor) · 2 Adults · 1 Nights

Absolute amazing location! Hotel is great and the rooms are very comfortable. Everything you need is around and metro station is a 2 min walk. Love the shower room!

Klook User

Reviewed: 27 Aug 2026

5.0/5.0

Fantastic

Standard Floor Superior Double Room Non-smoking · 2 Adults · 3 Nights

cleanliness: hotel location: service:

Klook User

Reviewed: 26 Aug 2026

4.0/5.0

Great

Standard Floor Triple Room · 2 Adult(s), 1 child(ren) · 3 Nights

greet service:greet service and clean

Klook User

Reviewed: 1 Aug 2026

5.0/5.0

Fantastic

Double Room, Non Smoking (Cross Floor) · 2 Adults · 3 Nights

amazing breakfast, nice gym, great location

Thamali *******

Reviewed: 16 Jun 2026

5.0/5.0

Fantastic

Double Room, Non Smoking (Standard Floor) · 1 Adults · 2 Nights

Great location, it's right next to Dotonbori but it's very quiet inside, which was great! staff is super friendly and helpful. and the room was very comfortable.

Klook User

Reviewed: 13 Jun 2026

5.0/5.0

Fantastic

Triple Room, Non Smoking (Standard Floor) · 3 Adults · 7 Nights

Had a very good stay at Cross Hotel Osaka. They were kind enough to allow early check-in when rooms were available, so there was no need to wait until the official 3pm check-in time, which we really appreciated. The room was clean, comfortable, and the overall stay was excellent. We also appreciated that the hotel provides umbrella rental, which was very convenient and thoughtful during our trip. I would also like to specially compliment one of the male staff members who assisted us on 5 June 2026 at around 1:30pm. I was staying in Room 801, so I hope the management will be able to identify him. Unfortunately, I didn’t get his name, but he was extremely helpful, professional, and provided excellent service throughout our stay. An excellent place to stay. I will definitely come back to Cross Hotel Osaka when I visit Osaka again. Highly recommended.

Klook User

Reviewed: 25 May 2026

5.0/5.0

Fantastic

Double Room, Non Smoking (Standard Floor) · 2 Adults · 4 Nights

Excellent location and our rooms are clean.

Jens ******

Reviewed: 31 Dec 2025

4.0/5.0

Great

Double Room, Non Smoking (Standard Floor) · 3 Adults · 3 Nights

perfect location in Dotonbori. Helpful staff. however, a 4 star feeling was missing. especially, given the price tag, there might be better alternatives. also, no option to do laundry in the hotel, laundry salon is a public one, 5 minutes walk away.

Overview

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

First open:2007-01-01

Renovation:2020-01-01

Rooms:229

Floors:14

Star rating:

With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.6 mi (1 km) from Nipponbashi.

Highlights

Free shuttle to Universal Studios Japan (Reservation Required)

If you have any questions, please reach out to Klook customer service for assistance.

Description

See all

Exploring the area

Transport

Namba

Subway stations

600m

Nippombashi Station

Subway stations

600m

Osaka-Namba Station

Train stations

400m

Attractions

Ebisu bashi

100m

Dotonbori Glico Sign

100m

Shinsaibashi-Suji Shopping Street

200m

Shinsaibashi Shopping Street Promotion Association

200m

2 Chome-8-29 Nishishinsaibashi Parking

200m

Nakaza Cuidaore Building

300m

Mitsuhachimangu Shrine

300m

Kamigata Ukiyo-e Museum

300m

See map

Facilities & services

Popular facilities

Bar

Coffee shop

Restaurant

Free WiFi

Fitness center

24-hour front desk

General

Designated smoking area

Communal microwave

Elevator

Accessibility

Vending machine

Safety & security

Safety deposit box

Business facilities

Banquet facilities

Cleaning services

Laundry service

Reception services

Luggage storage

Concierge

Accessibility

Wheelchair accessible

Wheelchairs available on site

Food & drink

Breakfast service (additional charge)

See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children

Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

See all policies

Stays nearby

1/5

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Fantastic

812 reviews

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Incl. taxes & fees: €151.43

1/5

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4.9/5

Fantastic

1K+ reviews

2.8km from downtown,Chuo,Osaka

Hospitable service

Clean and tidy

Explorer

€1XX.XX

Incl. taxes & fees: €1XX.XX

1/5

Candeo Hotels Osaka Namba

4.6/5

Fantastic

1K+ reviews

2.6km from downtown,Chuo,Osaka

€96.67

Incl. taxes & fees: €106.37

1/5

Holiday Inn OSAKA NAMBA by IHG

4.7/5

Fantastic

1K+ reviews

2.7km from downtown,Chuo,Osaka

€83.75

Incl. taxes & fees: €92.13

1/5

Hotel Nikko Osaka

4.8/5

Fantastic

3K+ reviews

2.3km from downtown,Chuo,Osaka

Clean and tidy

Explorer

€8X.XX

Incl. taxes & fees: €1XX.XX

1/5

Namba Oriental Hotel

4.6/5

Fantastic

1K+ reviews

300m from Nippombashi Station,Chuo,Osaka

€67.97

Incl. taxes & fees: €74.77

1/5

Hotel Royal Classic Osaka

5.0/5

Fantastic

1K+ reviews

200m from Namba,Chuo,Osaka

Design-forward

Historic building

Explorer

€2XX.XX

Incl. taxes & fees: €2XX.XX

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Select your room

Reviews