Grand Colbert NANBA 301, 303, 404, 602

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

今までで1番最低な旅行になりました オーバーブッキングで部屋には泊まれず、口先だけの謝罪のみで別のホテルを探してくれるわけでもなく、自力でその日泊まれるホテルを探し何とか見つかりましたが、返金手続きなのど連絡のやり取りをしている時も、確認して折り返しますと言われるも一向に連絡がなくこちらから何度も電話する始末。 あげく、その日泊まったホテル代の保証もしませんの一点張り。本当に最低でした

過去一番悲しい宿泊でした。 到着したら、前の宿泊者のゴミや食べ残しがそのままで、床も汚れトイレも流してなくて、 布団も全て、起きてそのままのようなぐちゃぐちゃの形だったので、 全く掃除をせずに部屋を貸しているのだと驚きました。 ゴミの匂いも酷く、消臭剤を買ってきて、1時間ほど掃除してから利用しました。。。 キーボックス暗証番号はメールで届きますが、オーナーさん(外国人の方)に電話して入口パスワードを聞かないと建物に入れません。

連泊でしたがトイレットペーパーの補充もなく、ティッシュもなく近くのスーパーに買いに行った

テレビがない。プロジェクターがぶら下がって危ない上、機能していない。設置の意味がない。

I chose this property for its low price and proximity to a lot of Osaka’s main attractions, despite the lack of reviews. I would not highly recommend this, specifically if traveling in a large group. I’ll break down how our stay was. Firstly, this is essentially an apartment building with a few units being used as a hotel. The property is a bit dingy but serviceable. It is located in a good area; close walk to train stations, konbinis and shopping centers(nipponbashi, namba parks, dotonbori). There is no front desk, so check-in and check-out are self administered. There is a keypad to enter the building, which the owner did not tell us the passcode and we were stuck outside for awhile until a resident let us in. Check-in information is simply sent through email to some address instead of a separate google form or other 3rd party site, which seems a bit odd unsafe. No instructions given for checking out. Our main issue was the room we reserved was not as spacious as advertised. We booked a room which at the time of booking(May 2024) could hold 6 people; with 2 double beds and 2 twin beds. Looking now that same unit says it holds 4 people, with only 1 double bed. We were a party of 5 so it was very cramped and annoying that the listing had changed after we had booked it, with no prior notice from the property. The rooms also aren’t as spacious as they appear(although that may be our fault since the 5 of us are all tall men). Overall, know what you’re getting into.