Shirakawa-go Winter Illumination and Takayama Old Town Day Tour

Additional information

Other Reminders

• -🔹 Health Notice: Patients with hypertension, heart disease, acrophobia, asthma, epilepsy, and pregnant women are advised not to participate. Consequences of concealing information during registration are at your own risk.- 🔹 Gathering & Refunds: For group tours, please gather 10 minutes in advance. Buses depart on time, and late arrivals are non-refundable; the maximum waiting time per stop is 5 minutes, after which you must proceed to the next stop on your own. Leaving the tour midway is non-refundable, safety is at your own risk, and seats cannot be specified.- 🔹 Luggage & Inside the Vehicle: Please notify us in advance when booking large luggage, and keep your valuables safe. Only sealed light snacks and unopened beverages are allowed. Eating is prohibited inside the vehicle, and soiling the vehicle will incur a cleaning fee.- 🔹 Itinerary Changes: Affected by weather, road conditions, holidays, and Japanese 10-hour vehicle usage regulations, the order and duration of the itinerary are subject to adjustment; red-letter days (holidays) often experience 2 to 5 hours of traffic jams. In the event of traffic disruption caused by cold waves, the itinerary may be canceled, with no refunds or negative reviews supported.- 🔹 Illumination Notice: Illumination starts at 17:30; village tour only, observation deck is not included. With 2027 regulation upgrades, only designated 2-day accommodation packages include access to the observation deck. It is severely cold at night, please prepare warm clothing and non-slip shoes, and confirm the boarding point when getting off the vehicle.- 🔹 Insurance: Personal accident insurance is not included, please purchase it yourself. Outdoor activities carry risks, please assess your own health, and the company is not responsible for accidental injuries.
• We will send you an email between 16:00 and 21:00 on the day before your trip. The content will include: meeting time, license plate number, tour guide, and the tour guide's social contact information. Please be sure to check your email (it might be in the spam folder!). Please do not be late on the day of the trip, as no refunds or changes are allowed on that day! Therefore, you must check your email and add the tour guide!!! Please keep your mobile phone accessible during the tour so that the relevant reception staff can contact you! If you have not received the email by 21:00, please contact our company.
• For those using LINE, due to LINE's regional restrictions, the tour guide will not be able to add you as a friend directly using your LINE phone number on the day before the tour. Therefore, we will create a LINE group the day before the tour and send the LINE group link to you via email. After receiving the email, please actively click the link to join the LINE group so that the tour guide can communicate with you in a timely manner. Thank you!
• Additionally, travel insurance is not included in any of our company's travel itineraries. Outdoor activities involve specific risks and dangers. The company is not responsible for any physical damage or injury caused by accidents or unforeseen factors. Guests are kindly requested to purchase their own insurance!!

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Children under 6 years of age are not allowed to participate.