From Hanoi: Ban Gioc Waterfall, Nguom Ngao Cave & God's Eye Mountain 2-Day Tour

Additional information

Safety / High Risk Disclaimer

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity
• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

What to bring

• Sunscreen / Sunglasses / Caps or hats / Cash / Valid ID / Passport (with 6 months validity)

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Pick-up information

• Hotel pick-up and drop-off services are available
• Operator will reconfirm your pick-up time in advance
• This is a shared transfer and early or late pick-up is possible
• Arrive at the hotel lobby 15 minutes before your selected pick up time

Meet-up information

• Make sure to arrive on time
• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-4
• Children aged 0-10 must be accompanied by a paying adult
• Children aged 11+ will be charged the same rate as adults