3G/4G WiFi (MNL Delivery) for Mainland China
Product details
Upload/Download Speed 50mbps/150mbps
Max. No. of Connected Devices 5 devices
Battery Life 16 hours
Coverage area The Whole of Mainland China
Traffic Flow Limit 3G/4G
Provided by Big Sky Nation Inc./Skyroam
About this product
Additional Information:
- You will be charged for the entire duration of your trip only. If you are departing on 1 May and returning on 5 May, you will be charged for 5 days of usage. Please select your departure date during time of booking
- This particular service is only provided for Mainland China, with device pick up and drop off at your address. For WiFi services in other locations, please see the individual destinations
- Wi-fi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email
International Fair Usage Policy
- If the 500MB or 1GB daily data limit (Fair Use Policy) has been reached, the speed will be capped at 3G
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data use limited or throttled at the discretion of the telecommunications company of the country of destination
- Please refrain from watching videos for a long time, etc., or from using a huge amount of data in a short period of time
- Operator will in no way be responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period
Additional Charges:
Security Deposit
- 3.5G Pocket WiFi: PHP500
Other Fees
- In case of loss, you must pay the following additional charges:
- 3.5G Pocket WiFi: PHP2,000
- 4G Pocket WiFi: PHP10,000
- USB cord: PHP300
- Case: PHP500
- Manual: PHP50
Delivery and Return Procedure:
- Please indicate your address at check out. The WiFi device will be delivered to you at least 2 days before your departure date
- The WiFi device will be picked up from the address you gave 1-2 days after your trip, our courier will contact you to coordinate the pick up
Delivery Procedure
- Delivery time: 9:00am-3:00pm, daily
- Simply select your required number of days when booking. If you decide to keep the device longer, you can pay for extra days on return
- Present your voucher when you pick up the device
- Please note: You will be asked to leave a security deposit. The amount will be refunded once you return the device
Return Procedure
- Return time: 9:00am-3:00pm, daily
- Return the device to the courier
- Receive your deposit refund
- Pay for any additional days used
- In case of late return, lost or damaged device without insurance, charges will be deducted from the deposit, if the deposit is insufficient, an extra charge will be required
Activation Procedure:
- To activate the wifi device, press and hold the 'Power' button for 3 seconds until all 3 indicator lights will flash green
- The indicator will light up in succession as the Hotspot connects to a local network
- When not in use, the device should be switched off
- Press and hold the 'Power' button for 3 seconds until all lights go off
Contact us
Reviews
We enjoyed a lot will defintiel come back again and book with klook!
Very reliable and dependable . They are very accommodating.
Very handy, easy to pick up, no fuss. Just charge the device well, turn it on and you can readily connect your VPN
Delivered 2 days before our departure. Fast and reliable internet.
the device were delivered a day before our flight and was picked up a day after we arrived. we used it in shanghai but china has banned most of the mobile apps and we can only use bing during our trip.
The device was delivered a day ahead of our trip. We used it the whole day without charging in between however, the speed of the internet was slow.
Your delivery provider in Manila is very good and accommodating. The only issue I had was the signal using your device in China was very poor. Most of the time the signal is weak or there is a connection but no internet. Could bot even send email using my laptop.
Horrible experience because of their unreliable service. Our booking dates were Aug24-26 but device showed a June booking. They took about 12 hours to fix the issue. Slow replies to my questions, some of which they ignored. The “24-hour support“ was completely useless, they can chat with you but they cannot address the issue, still need to wait for office hours. After the device was fixed, the connection was slow and intermittent. Look for other options if you need a hotspot. Got lost, got stressed and spent extra because of their poor service.
Thank you for choosing Klook and for taking the time to leave us a review. We're sorry to hear about the inconvenience you've had for the WiFi device that was provided. We will coordinate with the operator to provide this feedback for us to improve the services that we provide to customers. We appreciate your understanding. Thank you!
The delivery service was very convenient! I was worried at first because I booked for the device a day before my departure, but voila! It arrived directly it front of my doorstep on the same day. Thanks to their very responsive customer service. However, do not expect for the wifi signal to be fast at all times.
The internet connection was fast and reliable, but I didn't get much chance to use it since Google suite doesn't work in China.