Coinciding with a holiday crowd surge, I saw four lines of ticket buyers extending past the railing posts—it was incredible... easily at least a half-hour wait. Fortunately, I booked our tickets in advance and was pleasantly surprised to discover a dedicated ticket-collection entrance. With the staff's assistance, I collected the tickets in less than a minute and headed straight to board the train. We also confirmed with the service attendant on the platform that we were waiting at the correct platform. Thank you to the service staff and thank you Klook for helping me skip the lines and avoid the stress! We were traveling with 29-inch and 26-inch suitcases; they fit fine right at our seats, and we still had enough space to stretch our legs. Since the luggage racks were definitely packed full, not having to compete for space or let it ruin our mood was fantastic. Highly recommended!
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